Jasmine Ismail

FAQ About Jasmine Ismail

• What is Jasmine Ismail's address?

  Jasmine Ismail is located at
  Chennai, Chennai, India

• What is Jasmine Ismail's job title?

  Jasmine Ismail is a
  Responsibilities: Customer support At British Tele communication (From Sep 2013 –July 2015) • Verify, enquire and validate the customer requirements. • Raise multiple order requests for circuit allocation and network equipment delivery. • Allocate network elements to customers according to geography and requirements. • Coordinate access provisioning and de-provisioning requests fulfilment. • Execute change requests for access parameters of live circuits. • Prepare billing details to customer for all type of provisioning/ modification requests. • Provides management summary for any issues and take corrective action. • Cease the circuit as per the customer requirement. Cease Configuration Engineer at British Tele Communication (August 2015-July 2016): • Cease the circuit as per the customer requirement within a SLA. • Done both the hard cease and soft cease. • For the soft Cease shut the LAN at customer End in a live circuit. • For Hard Cease, cease the whole circuit as per the customer requirement. • Cease the configuration in the router which is already configured. Network Report Analyst (from July 2016- Present): • Analyse the Services done by Config Engineer. • Generate the Report in Excel and send to the respective team. • Analyse each and every services present in network. If it is not there will check with concerned teams and get back the services. • Had worked with various tools to check the live services before getting the service to customer. • Analyse the cases day by day which is assigned to us; resolve the cases without any delay. • Attend the calls weekly twice with other teams regarding the issues handling by us. • Check the utilization graphs for each service every day. • Reports and Quality analysis for the team Utilization data. Wipro

• What industry does Jasmine Ismail currently work in?

  Jasmine Ismail currently works in the
  Wipro

• What is Jasmine Ismail's area of expertise?

  Jasmine Ismail specializes in
  Responsibilities: Customer support At British Tele communication (From Sep 2013 –July 2015) • Verify, enquire and validate the customer requirements. • Raise multiple order requests for circuit allocation and network equipment delivery. • Allocate network elements to customers according to geography and requirements. • Coordinate access provisioning and de-provisioning requests fulfilment. • Execute change requests for access parameters of live circuits. • Prepare billing details to customer for all type of provisioning/ modification requests. • Provides management summary for any issues and take corrective action. • Cease the circuit as per the customer requirement. Cease Configuration Engineer at British Tele Communication (August 2015-July 2016): • Cease the circuit as per the customer requirement within a SLA. • Done both the hard cease and soft cease. • For the soft Cease shut the LAN at customer End in a live circuit. • For Hard Cease, cease the whole circuit as per the customer requirement. • Cease the configuration in the router which is already configured. Network Report Analyst (from July 2016- Present): • Analyse the Services done by Config Engineer. • Generate the Report in Excel and send to the respective team. • Analyse each and every services present in network. If it is not there will check with concerned teams and get back the services. • Had worked with various tools to check the live services before getting the service to customer. • Analyse the cases day by day which is assigned to us; resolve the cases without any delay. • Attend the calls weekly twice with other teams regarding the issues handling by us. • Check the utilization graphs for each service every day. • Reports and Quality analysis for the team Utilization data.

• Which languages does Jasmine Ismail speak? 

  Jasmine Ismail speaks the following languages:
  No languages available.

• Which industries has Jasmine Ismail previously worked in?   

  Jasmine Ismail has prior experience in the following industries:
  No prior industries available.

• What is Jasmine Ismail’s work experience?  

  Jasmine Ismail has the following professional experience:
  Wipro , Wipro Technologies .

• How can I find Jasmine Ismail on LinkedIn?  

  You can view Jasmine Ismail’s
  LinkedIn profile at LinkedIn URL.

• What are Jasmine Ismail’s work email addresses?  

  Jasmine Ismail’s work email addresses are
  [email protected] .

• What company does Jasmine Ismail work for?  

  Jasmine Ismail works at
  Wipro