Jeff Heckler
7x Award Winner | Top 25 CS Influencer - SH | Top 50 CS Strategist - SmartKarrot |... | New Smyrna Beach, Florida, United States
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Jeff Heckler’s Emails je****@pr****.com
Jeff Heckler’s Phone Numbers +44208191****
Social Media
Jeff Heckler’s Location New Smyrna Beach, Florida, United States
Jeff Heckler’s Expertise 7x Award Winner | Top 25 CS Influencer - SH | Top 50 CS Strategist - SmartKarrot | One to Watch in SaaS - Future of SaaS | Top 50 CS to Follow - CS Café | Top 100 CS - SH, 2x | Speaker | Investor | 3 exits | 1 Unicorn
Jeff Heckler’s Current Industry Cast.app
Jeff
Heckler’s Prior Industry
MicroStrategy
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Business Objects (acquired by SAP)
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Altek Solutions, Inc.
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Stanford Health Care
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Accenture
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Pipedrive
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Gain Grow Retain
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Practical CSM
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Cast.app
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MarketSource Inc.
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Work Experience

Cast.app
Product Advisory Board
2021-08-01 — Present
MarketSource Inc.
Director of Customer Success Solutions
2021-08-01 — 2023-11-01
Practical CSM
Principal Thought Leader
2021-05-01 — Present
Pipedrive
Global Head of Customer Success
2020-11-01 — 2021-08-01
Gain Grow Retain
Founding Member
2020-03-01 — Present
Pipedrive
Director of Customer Success
2020-02-01 — 2020-11-01
Accenture
Senior Manager, Business Intelligence
2010-01-01 — 2012-01-01
Stanford Health Care
Director of Business Intelligence
2004-01-01 — 2010-01-01
Altek Solutions, Inc.
Director of Technology
2003-01-01 — 2004-01-01
Business Objects (acquired by SAP)
Manager - East, Canada, and Government Regions
2000-01-01 — 2003-01-01
MicroStrategy
Senior Technologist
1999-01-01 — 2000-01-01