
Jermyn Johannes Ong
Greetings! I am Jermyn Johannes Ong, a seasoned IT professional with over 20 years of experience in the... | Greater Boston, Greater Boston, United States
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Jermyn Johannes Ong’s Location Greater Boston, Greater Boston, United States
Jermyn Johannes Ong’s Expertise Greetings! I am Jermyn Johannes Ong, a seasoned IT professional with over 20 years of experience in the dynamic realms of IT infrastructure support and operations. My journey has traversed diverse industries, including entertainment, hospitality, gaming, banking, finance, airline, enterprise service, telecommunications, manufacturing, retail, and healthcare. Throughout my career, I have demonstrated a keen ability to drive end-to-end IT operations, spearheading initiatives that embrace technology integration and innovation. As a tech evangelist, I prioritize corporate compliance through robust information security, data risk management, and vulnerability practices. My managerial prowess has been evident in leading teams of various sizes, emphasizing staff management, team building, and budgeting with a keen eye on cost control and vendor management. I take pride in my achievements, such as optimizing manual endpoint deployment processes by transitioning to automation using Microsoft Intune and Autopilot, resulting in significant efficiencies. Moreover, I successfully transformed a 30K annual departmental expense into a revenue-generating opportunity, accompanied by substantial cost-saving measures on contract expenses. In my current role as the Director of IT Desktop Services at the University of New Hampshire, I orchestrate support for over 10,000 endpoints across multiple campuses, ensuring seamless operations in diverse environments. Previously, as the Level 3 IT Support Lead at CodexIT, I delivered managed IT services tailored for the eye care industry, showcasing my adaptability and customer-centric approach. My technical proficiencies encompass platforms such as Microsoft Windows Server, Microsoft Exchange, Citrix, VMWare, and Active Directory, as well as tools like DNS, TCP/IP, DHCP, and Load Balancing. I am well-versed in hardware components like LAN, WAN, Network Firewalls, VoIP, and servers. I am enthusiastic about contributing my skills and expertise to a challenging and innovative IT environment. I am open to opportunities that align with my passion for optimizing IT operations and fostering technology integration. Let's connect and explore how we can collaborate for mutual success. IT Infrastructure Deployment Technology Architecture Project Management End-User Computing Support Network Services Oversight Cybersecurity Implementation
Jermyn Johannes Ong’s Current Industry University Of New Hampshire
Jermyn
Johannes Ong’s Prior Industry
Sap
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Ssip
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Eastern Communications
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Bitmicro Networks
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Hewlett Packard Enterprise
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City Of Dreams Manila
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Robinsons Retail Holdings
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Fujitsu
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Codexit
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University Of New Hampshire
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Work Experience

University Of New Hampshire
Director - IT Desktop Services
Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Codexit
Level 3 IT Support Lead
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Fujitsu
IT Operations Head - Windows and Applications
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Robinsons Retail Holdings
Head, IT Infrastructure
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
City Of Dreams Manila
Senior Manager, IT Operations - Technology Head
Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Bitmicro Networks
Senior Director - IT/SAP/WebDev
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard Enterprise
Account Technical Lead
Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Bitmicro Networks
Senior Assistant Manager - IT
Tue Apr 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Eastern Communications
Account Manager - Corporate Sales
Fri Mar 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Ssip
Jr. SAP Basis Consultant
Thu Mar 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Sap
Technical Support and Training Support
Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)