
Jeroen Groenevelt
To provide excellent service is describing, organizing and managing a (support) organization one thing. But before that it... | Wilnis, Utrecht, Netherlands
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Jeroen Groenevelt’s Emails je****@mo****.com
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Jeroen Groenevelt’s Location Wilnis, Utrecht, Netherlands
Jeroen Groenevelt’s Expertise To provide excellent service is describing, organizing and managing a (support) organization one thing. But before that it is required to put an important step, namely the transition of the project to the service organization. With my years of experience I am an asset in any environment where changes in services and products bring the necessary tension in services. My added value is mainly focussed on the systematic, structured and project description, design and implementation of services and products. Efficient and result oriented. I always for structure, pragmatics, and really want to know how it is. I am a doer and a team player. I combine my well-developed knowledge of process-based with a practical approach into IT technical environments. I am excited and motivated and strive to bring my enthusiasm to others. It is always my goal to work together effectively to an excellent result. Specialties: ITIL Service Management, ITIL Incident Management, ITIL Problem Management, ITIL Change Management, ITIL Configuration Management, ITIL Service Level Management, ITILv2, Service Improvement Programs, Training on the job, Operational Service Delivery
Jeroen Groenevelt’s Current Industry Conscia Nederland
Jeroen
Groenevelt’s Prior Industry
Capgemini
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Politie Ict
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Virtual Affairs
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I To I
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Ing Insurance Investment Management
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Binckbank
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Amc Academic Medical Center
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Morpho
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Service2provide
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Intertrust
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Basefarm
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Conscia Nederland
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Work Experience

Conscia Nederland
Service Delivery Manager
Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Basefarm
Senior Service Manager
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Service2provide
Founder & Owner
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Intertrust
Global IT Service Consultant via Service2Provide
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Morpho
ITIL Implementatiemanager
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Amc Academic Medical Center
Service Level Manager
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Binckbank
Service Level Manager
Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
I To I
Consultant
Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ing Insurance Investment Management
Service Manager (Solvency II - IMAP Risk Project)
Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Virtual Affairs
Service Manager
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Capgemini
(Operationeel) Service Manager
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Capgemini
Service Coördinator
Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Politie Ict
Configuratie & Licentie Manager
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Capgemini
Process Manager
Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Capgemini
ICT Consultant / Proces Manager
Sat Nov 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Capgemini
ICT Consultant
Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)