
Jim Dalcourt
Resourceful and service-oriented Retirement Plan Administration Leader with extensive experience leading teams of up to 35 from Operations,... | Sparta, New Jersey, United States
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Jim Dalcourt’s Location Sparta, New Jersey, United States
Jim Dalcourt’s Expertise Resourceful and service-oriented Retirement Plan Administration Leader with extensive experience leading teams of up to 35 from Operations, IT, Communications, Call Center, and Vendors in administration of large Defined Contribution (DC), Non-Qualified Deferred Compensation (NQDC) and Defined Benefit (DB) plans for businesses across Automotive, Financial Services, Healthcare, Manufacturing, and Utility industries. Highly adept at assessing/translating business needs, advising and resolving problems with retirement plans and system/processes. Strong leader able to increase employee performance and retention to meet and exceed business objectives. Lean Six Sigma certification and prior career in IT provides relevant knowledge/skills/experience throughout entire project lifecycle including training. AREAS OF EXPERTISE u2022 Defined Contribution u2022 Operations Management u2022 Client Relationship Management u2022 Non-Qualified Deferred Comp u2022 Project Management u2022 Cross-functional Collaboration u2022 Defined Benefit u2022 Process/System Optimization u2022 Team Leadership/Mentoring u2022 Retirement Plan Administration u2022 DC Systems Testing u2022 Training Design/Delivery SELECTED ACCOMPLISHMENTS u2022 Led project team in Streamlining Unique Loan Default Process using Lean Six Sigma reducing processing time by 30%. u2022 Led implementation of Automatic Enrollment Feature to clientu2019s 401(k) Plan/System adding 26k+ participants. u2022 Led team of 35 in Adding Roth Provision to Defined Contributions Plans/Systems for major Auto Manufacturer. u2022 Decreased Operations team turnover by 25% by reorganizing team structure, workloads, and roles/responsibilities. u2022 Designed/instructed Employee Workshops in Kochi, India on American Retirement Plans and OmniPlus System.
Jim Dalcourt’s Current Industry Conduent Hr Services
Jim
Dalcourt’s Prior Industry
Coopers And Lybrand
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Sedgwick Noble Lowndes
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Cascade Technologies
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Ams
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Randstad Usa
|
Constantin Control Associates
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Acs
|
Neostemma
|
Conduent Hr Services
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Work Experience

Conduent Hr Services
Director, Non-Qualified Executive Benefits Operations
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Conduent Hr Services
Client Service Manager
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Conduent Hr Services
Service Delivery Manager
Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Neostemma
Omniplus Consultant
Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Acs
Service Delivery Manager
Tue Jun 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Constantin Control Associates
Consultant
Sun Feb 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Randstad Usa
Consultant
Mon Apr 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Ams
Senior Technical Consultant
Sun Nov 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Cascade Technologies
Supervisor - Client Management
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Sedgwick Noble Lowndes
Senior Dc Systems Coordinator
Sun Jan 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
Coopers And Lybrand
Supervising Specialist
Thu Jan 01 1987 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time)