
Joan Dewitt
Expert in evaluating and improving organizations, systems, programs, projects and processes - Delivering outstanding performance results, with deep... | Jacksonville, Florida, United States
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Joan Dewitt’s Emails jo****@lo****.com
Joan Dewitt’s Phone Numbers 1513235****
Social Media
Joan Dewitt’s Location Jacksonville, Florida, United States
Joan Dewitt’s Expertise Expert in evaluating and improving organizations, systems, programs, projects and processes - Delivering outstanding performance results, with deep customer care and contact center optimization experience. Over 25 years experience in strategic / program/ quality / project management, business process optimization, customer experience, and cross-functional team leadership. An accomplished management consultant and former career military officer, Joan uses her extensive leadership experience to develop high performance teams - Targeting key opportunities and delivering significant, and lasting business results. Extensive expertise in high performance management practices including: Baldrige Criteria for Performance Excellence, Total Quality Management (TQM), ISO Standards and Six Sigma.
Joan Dewitt’s Current Industry Lookout Advisors
Joan
Dewitt’s Prior Industry
Us Coast Guard
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Gateway
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Alliance For Continuous Improvement
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Saic
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Booz Allen Hamilton
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Convergys
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Performance Transformations
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Lookout Advisors
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Work Experience

Lookout Advisors
Senior Contact Center Consultant
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Performance Transformations
Senior Management Consultant / Project Manager
Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Convergys
Senior Consulting Manager / Program Manager, Global Consulting Services
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Booz Allen Hamilton
Senior Manager / Project Manager - Organizational Performance Management Practice
Wed Oct 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Saic
Regional Assessment Center Director / National Operations Director
Sun Jun 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Alliance For Continuous Improvement
Lead Management Consultant / Project Manager
Wed Sep 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Gateway
Deputy Controller
Thu May 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Us Coast Guard
District Finance Chief / Comptroller
Wed Jun 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)
Us Coast Guard
Special Projects Officer - Finance Center
Mon Jan 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)
Us Coast Guard
Deputy Group Commander, Duluth MN
Fri May 01 1987 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time)
Us Coast Guard
Program Officer, Office of the Comptroller, Coast Guard Headquarters
Thu Nov 01 1984 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 1987 00:00:00 GMT+0000 (Coordinated Universal Time)