
Joann Owens
A highly versatile Database Programming Support professional with a varied and in-depth record of success with major multinational... | Chesterfield, Missouri, United States
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Joann Owens’s Emails jo****@ib****.com
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Joann Owens’s Location Chesterfield, Missouri, United States
Joann Owens’s Expertise A highly versatile Database Programming Support professional with a varied and in-depth record of success with major multinational IT corporations and their clients. Provide lifecycle software support for IMS, BMC Utilities, BMC Delta Plus, and Mainframe Oracle. Experienced in Disaster Recovery, Storage Management, ACF2 Security, and Computer Operations, including all production support and documentation. Mainframe experience includes OS/390, z/OS, MVS, and TSO. Midrange expertise encompasses MPE and UNIX Operations and General Software upgrades. Known and appreciated for excellent customer service and support. Experienced Project Manager. M.A. in Computer Resource Management; B.S. in Computer Science. Specialties: MVS, TSO, IMS, Delta, Mainview, ACF2 Security, Mainframe Oracle, FTP. JCL , clists and procs. Educated in Computer Programming. Mainframe and Midrange systems, Work on PCremote,LotusNotes,MicrosoftOutlook,WebEx,Teleconferencing remote, Sametime and Microsoft Communicator, SRT, Written RCA's, Problem ticket resolutions. SNAP records to schedule Software implementations. VPN's connection , Protocols: Oracle from mainframe connections. TCPIP connections, VPN connections into mainframe.
Joann Owens’s Current Industry Ibm
Joann
Owens’s Prior Industry
Dimac Direct
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Mitchell Humphrey
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Ibm Global Services
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Csc
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Rkmc Consulting
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Ibm
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Work Experience

Ibm
IMS SYSTEMS SUPPORT
Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Rkmc Consulting
ACO Security
Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Csc
IMS SYSTEM PROGRAMMER
Fri Oct 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm Global Services
Storage Management and IMS Database Support
Fri Apr 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Mitchell Humphrey
Technical Support
Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
Dimac Direct
IT Coordinator
Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)