Jodi Murphy
Over 30 years Call Center management experience, leading teams to exceed goals through positive management style, strong coaching... | 10920 West Granada Road, Avondale, United States
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Jodi Murphy’s Emails jo****@wo****.att
Jodi Murphy’s Phone Numbers No phone number available.
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Jodi Murphy’s Location 10920 West Granada Road, Avondale, United States
Jodi Murphy’s Expertise Over 30 years Call Center management experience, leading teams to exceed goals through positive management style, strong coaching skills, passion for the customer experience, and motivational techniques. Strong team player, collaborative, energetic, positive, driven, goal oriented and enjoy friendly competition. Focused on exceeding customer expectations, both internal and external. People leader. Strong talent for building relationships and encouraging people to balance work/life. Strong talent for analyzing metric results and strategizing plans to exceed individual, team, department goals. I enjoy coaching and leading teams to exceed the bottom line while providing a world class customer experience. Experience with Recorded call monitoring, customer survey result analysis, setting team and individual goals based on performance trends. I have enjoyed being an Employee engagement leader in addition to leading a high performing team. initiating goal driven games, contests, and recognition. Many years experience in sales, Credit card and financial services product sales, customer service, training, Fraud analysis and risk management, Tech support.
Jodi Murphy’s Current Industry Apple
Jodi
Murphy’s Prior Industry
Discover Financial Services
|
American Express
|
United Blood Services
|
Apple
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Work Experience
Apple
Technical Support Team Manager
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
United Blood Services
Donor Outreach Area Manager
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
American Express
Team Leader
Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Discover Financial Services
Team Leader
Fri May 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Jodi Murphy Email Addresses
FAQ About Jodi Murphy
-
Jodi Murphy is located at
10920 West Granada Road, Avondale, United States -
Jodi Murphy is a
Over 30 years Call Center management experience, leading teams to exceed goals through positive management style, strong coaching skills, passion for the customer experience, and motivational techniques. Strong team player, collaborative, energetic, positive, driven, goal oriented and enjoy friendly competition. Focused on exceeding customer expectations, both internal and external. People leader. Strong talent for building relationships and encouraging people to balance work/life. Strong talent for analyzing metric results and strategizing plans to exceed individual, team, department goals. I enjoy coaching and leading teams to exceed the bottom line while providing a world class customer experience. Experience with Recorded call monitoring, customer survey result analysis, setting team and individual goals based on performance trends. I have enjoyed being an Employee engagement leader in addition to leading a high performing team. initiating goal driven games, contests, and recognition. Many years experience in sales, Credit card and financial services product sales, customer service, training, Fraud analysis and risk management, Tech support. Apple -
Jodi Murphy currently works in the
Apple -
Jodi Murphy specializes in
Over 30 years Call Center management experience, leading teams to exceed goals through positive management style, strong coaching skills, passion for the customer experience, and motivational techniques. Strong team player, collaborative, energetic, positive, driven, goal oriented and enjoy friendly competition. Focused on exceeding customer expectations, both internal and external. People leader. Strong talent for building relationships and encouraging people to balance work/life. Strong talent for analyzing metric results and strategizing plans to exceed individual, team, department goals. I enjoy coaching and leading teams to exceed the bottom line while providing a world class customer experience. Experience with Recorded call monitoring, customer survey result analysis, setting team and individual goals based on performance trends. I have enjoyed being an Employee engagement leader in addition to leading a high performing team. initiating goal driven games, contests, and recognition. Many years experience in sales, Credit card and financial services product sales, customer service, training, Fraud analysis and risk management, Tech support. -
Jodi Murphy speaks the following languages:
No languages available. -
Jodi Murphy has prior experience in the following industries:
United Blood Services , American Express , Discover Financial Services -
Jodi Murphy has the following professional experience:
Apple , United Blood Services , American Express , Discover Financial Services . -
You can view Jodi Murphy’s
LinkedIn profile at LinkedIn URL. -
Jodi Murphy’s work email addresses are
[email protected] . -
Jodi Murphy works at
Apple
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