Joel Hofman

FAQ About Joel Hofman

• What is Joel Hofman's address?

  Joel Hofman is located at
  San Francisco, California, United States

• What is Joel Hofman's job title?

  Joel Hofman is a
  I enjoy helping companies define and navigate the customer journey, understand the high value touch points across pre and post sales, shape the role that data science can play in driving priorities, and build the world class teams it takes to grow and scale these capabilities. Customers demand more from their vendors, and XaaS makes the switching cost to competitors lower than ever. That shift moves the value equation back to the vendor to continue delivering ongoing value, helping the customer achieve their desired business outcomes. Whether it's landing an account, helping with adoption, expanding account presence, or renewing existing technology usage the key to success is predicated around sustainably delivering value that helps customers achieve their desired business results. Understanding the role of customer success, professional services, training/education in the pre and post sales process, and how those organizations align with others can help unlock and maximize the lifetime value of a customer. As a leader responsible for defining the global strategy, execution, and operations for customer success, professional services, solution sales, and education services, I know what it takes to build and scale these capabilities. With a proven track record in scaling and profitable growing services within a 1B+ global technology company, I help technology companies achieve outstanding revenue and margin growth while driving a spectacular customer experience that leads to sales retention/expansion. Areas of Services Expertise: Services strategy, business growth, profitable P&L management, customer success, team building and organization, SaaS & XaaS business models, services sales, services delivery, services marketing, services operations, services billing and revenue recognition, and contracts. Technical Specialties Include: Application Performance & Visibility, Cloud Technologies, Networking, Security, Wan Optimization, Virtualization, SD-WAN Confidential

• What industry does Joel Hofman currently work in?

  Joel Hofman currently works in the
  Confidential

• What is Joel Hofman's area of expertise?

  Joel Hofman specializes in
  I enjoy helping companies define and navigate the customer journey, understand the high value touch points across pre and post sales, shape the role that data science can play in driving priorities, and build the world class teams it takes to grow and scale these capabilities. Customers demand more from their vendors, and XaaS makes the switching cost to competitors lower than ever. That shift moves the value equation back to the vendor to continue delivering ongoing value, helping the customer achieve their desired business outcomes. Whether it's landing an account, helping with adoption, expanding account presence, or renewing existing technology usage the key to success is predicated around sustainably delivering value that helps customers achieve their desired business results. Understanding the role of customer success, professional services, training/education in the pre and post sales process, and how those organizations align with others can help unlock and maximize the lifetime value of a customer. As a leader responsible for defining the global strategy, execution, and operations for customer success, professional services, solution sales, and education services, I know what it takes to build and scale these capabilities. With a proven track record in scaling and profitable growing services within a 1B+ global technology company, I help technology companies achieve outstanding revenue and margin growth while driving a spectacular customer experience that leads to sales retention/expansion. Areas of Services Expertise: Services strategy, business growth, profitable P&L management, customer success, team building and organization, SaaS & XaaS business models, services sales, services delivery, services marketing, services operations, services billing and revenue recognition, and contracts. Technical Specialties Include: Application Performance & Visibility, Cloud Technologies, Networking, Security, Wan Optimization, Virtualization, SD-WAN

• Which languages does Joel Hofman speak? 

  Joel Hofman speaks the following languages:
  No languages available.

• Which industries has Joel Hofman previously worked in?   

  Joel Hofman has prior experience in the following industries:
  People Ai , Riverbed Technology , Riverbed Technology , Riverbed Technology , Riverbed Technology , Riverbed Technology , Sumitomo Mitsui Banking , Intralinks A Synchronoss Business , Syndata Technologies

• What is Joel Hofman’s work experience?  

  Joel Hofman has the following professional experience:
  Confidential , People Ai , Riverbed Technology , Riverbed Technology , Riverbed Technology , Riverbed Technology , Riverbed Technology , Sumitomo Mitsui Banking , Intralinks A Synchronoss Business , Syndata Technologies .

• How can I find Joel Hofman on LinkedIn?  

  You can view Joel Hofman’s
  LinkedIn profile at LinkedIn URL.

• What are Joel Hofman’s work email addresses?  

  Joel Hofman’s work email addresses are
  [email protected] .

• What company does Joel Hofman work for?  

  Joel Hofman works at
  Confidential