John Chandler
Professional Summary •14+ Years Process Improvement Master Black Belt – Six Sigma, Lean, DMAIC – led several high-priority... | Dallas-Fort Worth Metroplex, Dallas-Fort Worth Metroplex, United States
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John Chandler’s Emails jo****@ci****.com
John Chandler’s Phone Numbers No phone number available.
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John Chandler’s Location Dallas-Fort Worth Metroplex, Dallas-Fort Worth Metroplex, United States
John Chandler’s Expertise Professional Summary •14+ Years Process Improvement Master Black Belt – Six Sigma, Lean, DMAIC – led several high-priority Black Belt projects); Managed Green Belts and Black Belts in their projects •MS Visio: 11+ years Super-user; created Visio templates/user guides adopted by VA/Cisco/AT&T/Citi Mortgage; Led monthly Visio skills training for Process Analysts/BAs • Black Belt Lean Six Sigma Tools: Project Charter, Process Flows, Value Stream Maps, Stakeholder Analysis (RACI), 5 S’s, SIPOC (Supplier, Inputs, Process, Outputs, Customer), Critical to Quality (CTQ), Pareto Chart, Root Cause Analysis, Statistical Controls, Time/Motion Studies, Cycle Time Reduction, and others. • Created new Green Belt and White Belt Training to be offered internally • Specialize in 100% virtual/remote/telework from home office and support global clients via WebEx, Skype, Zoom • 5+ yrs ITIL Service Management process improvements using ITIL Foundations 3+ improved ITIL - Incident, Problem, Change, Event, Asset Management CSI Service Mgmt projects, Data Ctr Migration, IT Audits • CRM – end to end enterprise sales and sales support process improvements; Salesforce (SFDC) and supporting workflow technologies and processes, Sales Cloud • BPM (Business Process Management): Workflow Design, Modeling, ISO 9001, CMMI Maturity - Agile/SAFe • Masters of Science Degree - Corporate Communication and Change Management Thesis: Change agent’s roles in adoption of innovative technologies (tipping point, adoption rates) •Block–Flawless Consulting, Four Agreements/ADKAR Change Management
John Chandler’s Current Industry Silicon Valley Bank
John
Chandler’s Prior Industry
Citimortgage
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Captial One Bank Via Celerity It Consulting
|
Saxon Morgan Stanley Mortgage Via Plumrhino Consulting
|
Santander Consumer Usa
|
Cisco
|
Veterans Administration
|
Silicon Valley Bank
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Work Experience
Silicon Valley Bank
Sr Business Process Analyst
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Veterans Administration
Six Sigma Black Belt
Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cisco
Sr Business Process Analyst
Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Santander Consumer Usa
Process Improvement Manager
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Saxon Morgan Stanley Mortgage Via Plumrhino Consulting
Process Improvement Analyst
Mon Nov 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Captial One Bank Via Celerity It Consulting
Process Improvement and Business Analyst
Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Citimortgage
Process and Performance Improvement Manager
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
John Chandler Email Addresses
FAQ About John Chandler
-
John Chandler is located at
Dallas-Fort Worth Metroplex, Dallas-Fort Worth Metroplex, United States -
John Chandler is a
Professional Summary •14+ Years Process Improvement Master Black Belt – Six Sigma, Lean, DMAIC – led several high-priority Black Belt projects); Managed Green Belts and Black Belts in their projects •MS Visio: 11+ years Super-user; created Visio templates/user guides adopted by VA/Cisco/AT&T/Citi Mortgage; Led monthly Visio skills training for Process Analysts/BAs • Black Belt Lean Six Sigma Tools: Project Charter, Process Flows, Value Stream Maps, Stakeholder Analysis (RACI), 5 S’s, SIPOC (Supplier, Inputs, Process, Outputs, Customer), Critical to Quality (CTQ), Pareto Chart, Root Cause Analysis, Statistical Controls, Time/Motion Studies, Cycle Time Reduction, and others. • Created new Green Belt and White Belt Training to be offered internally • Specialize in 100% virtual/remote/telework from home office and support global clients via WebEx, Skype, Zoom • 5+ yrs ITIL Service Management process improvements using ITIL Foundations 3+ improved ITIL - Incident, Problem, Change, Event, Asset Management CSI Service Mgmt projects, Data Ctr Migration, IT Audits • CRM – end to end enterprise sales and sales support process improvements; Salesforce (SFDC) and supporting workflow technologies and processes, Sales Cloud • BPM (Business Process Management): Workflow Design, Modeling, ISO 9001, CMMI Maturity - Agile/SAFe • Masters of Science Degree - Corporate Communication and Change Management Thesis: Change agent’s roles in adoption of innovative technologies (tipping point, adoption rates) •Block–Flawless Consulting, Four Agreements/ADKAR Change Management Silicon Valley Bank -
John Chandler currently works in the
Silicon Valley Bank -
John Chandler specializes in
Professional Summary •14+ Years Process Improvement Master Black Belt – Six Sigma, Lean, DMAIC – led several high-priority Black Belt projects); Managed Green Belts and Black Belts in their projects •MS Visio: 11+ years Super-user; created Visio templates/user guides adopted by VA/Cisco/AT&T/Citi Mortgage; Led monthly Visio skills training for Process Analysts/BAs • Black Belt Lean Six Sigma Tools: Project Charter, Process Flows, Value Stream Maps, Stakeholder Analysis (RACI), 5 S’s, SIPOC (Supplier, Inputs, Process, Outputs, Customer), Critical to Quality (CTQ), Pareto Chart, Root Cause Analysis, Statistical Controls, Time/Motion Studies, Cycle Time Reduction, and others. • Created new Green Belt and White Belt Training to be offered internally • Specialize in 100% virtual/remote/telework from home office and support global clients via WebEx, Skype, Zoom • 5+ yrs ITIL Service Management process improvements using ITIL Foundations 3+ improved ITIL - Incident, Problem, Change, Event, Asset Management CSI Service Mgmt projects, Data Ctr Migration, IT Audits • CRM – end to end enterprise sales and sales support process improvements; Salesforce (SFDC) and supporting workflow technologies and processes, Sales Cloud • BPM (Business Process Management): Workflow Design, Modeling, ISO 9001, CMMI Maturity - Agile/SAFe • Masters of Science Degree - Corporate Communication and Change Management Thesis: Change agent’s roles in adoption of innovative technologies (tipping point, adoption rates) •Block–Flawless Consulting, Four Agreements/ADKAR Change Management -
John Chandler speaks the following languages:
No languages available. -
John Chandler has prior experience in the following industries:
Santander Consumer Usa , Saxon Morgan Stanley Mortgage Via Plumrhino Consulting , Captial One Bank Via Celerity It Consulting , Citimortgage -
John Chandler has the following professional experience:
Silicon Valley Bank , Veterans Administration , Cisco , Santander Consumer Usa , Saxon Morgan Stanley Mortgage Via Plumrhino Consulting , Captial One Bank Via Celerity It Consulting , Citimortgage . -
You can view John Chandler’s
LinkedIn profile at LinkedIn URL. -
John Chandler’s work email addresses are
[email protected] . -
John Chandler works at
Silicon Valley Bank
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