
John Deibel
Senior executive credit, customer service and contact center professional with a history of continuous growth, achievement, and leadership... | Sumter County, Florida, United States
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John Deibel’s Emails jd****@sa****.com
John Deibel’s Phone Numbers No phone number available.
Social Media
John Deibel’s Location Sumter County, Florida, United States
John Deibel’s Expertise Senior executive credit, customer service and contact center professional with a history of continuous growth, achievement, and leadership managing complex activities in the inbound sales, outbound sales, customer service, collections, and loss mitigation areas. Proficient managing a diverse spectrum of departments, professionals, and programs as well as related systems and technology that support performance optimization and efficiency. Fully versed in managing the consumer credit lifecycle (Sub prime, near prime, and prime FICOs) from policy and origination through collection and loss mitigation. Highly effective in startup organizations as well as large established operations, from 12 to 1,600 FTE in multisite environments, domestically and internationally. - Strategic, passionate, caring, innovative leader - Drives process improvement, performance management, and efficiency - Technology project sponsor - Results oriented, advanced business acumen, analytical, problem solver - Customer and employee focus - an advocate for improved customer experience, retention, employee engagement and satisfaction - Customer Experience and Collection strategy leader - Dialer, call center, CRM and operating systems expertise - Performance management and reporting guru - New center start up expert from design through build, tenant acceptance and staff ramp up
John Deibel’s Current Industry Freelance
John
Deibel’s Prior Industry
May Department Stores
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Express Scripts
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Mercantile Bank
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Us Bank
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Bluestem Brands
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Jefferson Capital Systems
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Savers
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Freelance
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Work Experience

Freelance
Retired
Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Savers
Director of Call Center Operations
Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Jefferson Capital Systems
Director
Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Bluestem Brands
Vice President, Sales, Servicing, Collections
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Us Bank
Vice President, Collections and Recovery
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Mercantile Bank
Vice President, Bank Card Administration
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Express Scripts
Director, Group Accounts
Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
May Department Stores
Vice President, Credit
Mon Jan 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)
May Department Stores
Director, Corporate Credit
Wed Jan 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time)