
John Jelsovsky
Multi-faceted and results-focused business professional with experience in diverse areas of analysis, reporting, training, workforce planning, and quality... | Tampa Bay, Tampa Bay, United States
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John Jelsovsky’s Emails jo****@bo****.com
John Jelsovsky’s Phone Numbers No phone number available.
Social Media
John Jelsovsky’s Location Tampa Bay, Tampa Bay, United States
John Jelsovsky’s Expertise Multi-faceted and results-focused business professional with experience in diverse areas of analysis, reporting, training, workforce planning, and quality assurance. Expert in gathering data while analyzing performance indicators and enhancing efficiency. Innovative leader that blends business acumen and positive organizational change. Exceptional leadership talents related to team initiatives. Produced scheduled reports and ad-hoc reports as well as maintaining existing reports for business users. Fulfilled and managed the reporting needs of clients. Updated and maintained databases using SQL. Created new reports and maintained existing reports using MS Excel including formulas, pivot tables, links to other data sources, and VBA macros, Extracted data from multiple sources and imported data into Excel and Access as well as WFM software. Core competencies include: Functional Analysis Training Workforce Planning Contact Center Quality Assurance Process Improvement Business Partnering Call Forecasting Call Center Operations Team Management Cross-functional Leadership Database Management Seeking new opportunities and challenges. You can contact me at [email protected] or by phone at 813-469-6760. All invitations to connect welcome. LION - LinkedIn Open Networker
John Jelsovsky’s Current Industry Bank Of America
John
Jelsovsky’s Prior Industry
Cgs
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Synergy Services
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Xerox
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Cenlar Fsb
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Sedgwick
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Us Imaging Network
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Trugreen
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Bank Of America
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Work Experience

Bank Of America
Assistant Vice President
Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bank Of America
Business Analyst
Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Trugreen
Workforce Management Operations Analyst
Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Us Imaging Network
Senior Workforce Analyst
Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Sedgwick
Sr. Workforce Management Coordinator
Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Cenlar Fsb
Workforce Management Analyst
Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Xerox
Functional Analyst
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Synergy Services
Workforce Planning Analyst
Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgs
Sr. Workforce Analyst for Fuji Camera Account
Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgs
Quality Assurance Analyst / Trainer
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgs
Reporting Analyst for Ernst & Young Account
Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgs
Team Lead for Ernst & Young Account
Fri May 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgs
Technical Support Representative for Desktop account
Sat Jun 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)