
John Pitts
I am a seasoned Customer Experience Professional and Senior Strategy Manager with 18+ years of project management, strategy... | Telus, A7-25 York St, Canada
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John Pitts’s Emails [email protected]
John Pitts’s Phone Numbers No phone number available.
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John Pitts’s Location Telus, A7-25 York St, Canada
John Pitts’s Expertise I am a seasoned Customer Experience Professional and Senior Strategy Manager with 18+ years of project management, strategy development, vendor management, and leadership experience in the telecommunications sector. Recognized for demonstrating a natural aptitude for creating and implementing process improvement strategies to optimize operational proficiency, as well as for successfully negotiating contracts to secure new vendors. Professional focal points include technical proficiencies, performance evaluation, communication skills, industry expertise, and the ability to adapt to ever-changing situations in a fast-paced environment. Delivering superior administration in these areas of expertise requires utilization of effective interpersonal skills, business acumen, and a keen eye for detail, as well as independent problem-solving, change management, stakeholder management, product and service launch experience, and resource planning expertise. My most recent role was a Senior Strategy Manager – Vendor Management, Consumer Services, with TELUS. Under my leadership I utilized my vast industry experience to direct 300 high-performing team members across 12 vendors and served as a vital ambassador for bridging internal and external workforces. Applying my problem solving, communication, project management, and technical skills, I was also responsible for delivering support and recommendations for process improvements, managing project initiatives, optimizing employee performance, and negotiating contracts with vendors, while maintaining strong professional and employee relations. Colleagues describe me as a progressive, driven, down-to-earth, technical, and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget. [I am pursuing new opportunities and can be reached through this profile, or by phone at: 250-889-9759
John Pitts’s Current Industry Ledcor
John
Pitts’s Prior Industry
Shaw Communications
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Telus
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Telus Communications
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Ledcor
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Work Experience

Ledcor
Senior Manager Business Enablement and Contracts
Sat Jun 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Telus
Senior Strategy Manager, Vendor Management, Consumer Services
Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Telus
Senior Strategy Manager - Vendor Management, National Business Delivery
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Telus Communications
Manager – Quality Assurance, National Learning and Development
Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Telus
Manager - Field Support
Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Shaw Communications
UBE
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)