Jonathan Hathorn
* 15+ years IT desktop support and Help Desk Analyst * CompTIA A+ Certified technician * Experienced... | Wylie, Texas, United States
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Jonathan Hathorn’s Emails jo****@hc****.com
Jonathan Hathorn’s Phone Numbers No phone number available.
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Jonathan Hathorn’s Location Wylie, Texas, United States
Jonathan Hathorn’s Expertise * 15+ years IT desktop support and Help Desk Analyst * CompTIA A+ Certified technician * Experienced in Windows 10 support * Experienced in Office 2016 365 support Experienced IT Professional Desktop Support Specialist Help Desk Analyst I am an experienced IT professional with a strong background in desktop support and help desk analysis. With over 15 years in the industry, I have developed a deep understanding of IT infrastructure, software deployment, and end-user support. Throughout my career, I have excelled in roles such as Field Tech Analyst, Desktop Support Technician, and IT Support Analyst. These experiences have allowed me to hone my skills in computer imaging and deployment, asset management, and active directory management. I have extensive knowledge of various operating systems, including Windows and macOS, as well as expertise in troubleshooting hardware and software issues. My customer service skills have been consistently praised by both technical and non-technical stakeholders. I take pride in my ability to effectively communicate complex technical concepts and provide timely solutions to users. I am proactive in identifying and resolving issues, ensuring that productivity is maximized and user satisfaction is achieved. In addition to my technical capabilities, I have a strong leadership mindset and have successfully mentored and coached team members. I am dedicated to fostering a collaborative work environment that encourages growth and knowledge sharing. With a focus on the healthcare IT sector, I have gained valuable experience in supporting clinical applications and system integrations. This has given me a deep understanding of the unique challenges faced in this industry and the ability to navigate complex healthcare IT environments. I am passionate about staying up-to-date with the latest industry trends and technologies. I constantly seek opportunities to expand my knowledge and skills to deliver the best possible IT solutions. If you are looking for an IT professional with a proven track record of delivering exceptional support and driving operational excellence, I invite you to connect with me. Let's explore how we can collaborate to achieve your organization's IT goals and provide an outstanding user experience.
Jonathan Hathorn’s Current Industry Barrister Global Services Network
Jonathan
Hathorn’s Prior Industry
Marketcenter Technologies
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Internet America
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Global Resources
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Rm Educational Integrators
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Resale Remarketing
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Sayers
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Premier Logitech
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Ardent Health Services
|
Barrister Global Services Network
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Hcl Technologies
|
Stanley Black And Decker
|
Ntt Data Services
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Cognizant
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Work Experience
Barrister Global Services Network
Datacenter Support Technician
Fri Mar 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant
CIS DWP Field Services Associate
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Ntt Data Services
Field Tech Analyst
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Barrister Global Services Network
Desktop Support Technician
Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Hcl Technologies
Infra FSO, IT Operations
Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Stanley Black And Decker
Onsite FSO IT
Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Ardent Health Services
IT Support Analyst
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Premier Logitech
IT Field Services
Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Sayers
Desktop Deployment Consultant
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Resale Remarketing
eBay Listing Representative
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Rm Educational Integrators
Desktop Configuration Specialist
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Global Resources
Computer Specialist
Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Internet America
Customer Care Representative
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Marketcenter Technologies
Intern
Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Jonathan Hathorn Email Addresses
FAQ About Jonathan Hathorn
-
Jonathan Hathorn is located at
Wylie, Texas, United States -
Jonathan Hathorn is a
* 15+ years IT desktop support and Help Desk Analyst * CompTIA A+ Certified technician * Experienced in Windows 10 support * Experienced in Office 2016 365 support Experienced IT Professional Desktop Support Specialist Help Desk Analyst I am an experienced IT professional with a strong background in desktop support and help desk analysis. With over 15 years in the industry, I have developed a deep understanding of IT infrastructure, software deployment, and end-user support. Throughout my career, I have excelled in roles such as Field Tech Analyst, Desktop Support Technician, and IT Support Analyst. These experiences have allowed me to hone my skills in computer imaging and deployment, asset management, and active directory management. I have extensive knowledge of various operating systems, including Windows and macOS, as well as expertise in troubleshooting hardware and software issues. My customer service skills have been consistently praised by both technical and non-technical stakeholders. I take pride in my ability to effectively communicate complex technical concepts and provide timely solutions to users. I am proactive in identifying and resolving issues, ensuring that productivity is maximized and user satisfaction is achieved. In addition to my technical capabilities, I have a strong leadership mindset and have successfully mentored and coached team members. I am dedicated to fostering a collaborative work environment that encourages growth and knowledge sharing. With a focus on the healthcare IT sector, I have gained valuable experience in supporting clinical applications and system integrations. This has given me a deep understanding of the unique challenges faced in this industry and the ability to navigate complex healthcare IT environments. I am passionate about staying up-to-date with the latest industry trends and technologies. I constantly seek opportunities to expand my knowledge and skills to deliver the best possible IT solutions. If you are looking for an IT professional with a proven track record of delivering exceptional support and driving operational excellence, I invite you to connect with me. Let's explore how we can collaborate to achieve your organization's IT goals and provide an outstanding user experience. Barrister Global Services Network -
Jonathan Hathorn currently works in the
Barrister Global Services Network -
Jonathan Hathorn specializes in
* 15+ years IT desktop support and Help Desk Analyst * CompTIA A+ Certified technician * Experienced in Windows 10 support * Experienced in Office 2016 365 support Experienced IT Professional Desktop Support Specialist Help Desk Analyst I am an experienced IT professional with a strong background in desktop support and help desk analysis. With over 15 years in the industry, I have developed a deep understanding of IT infrastructure, software deployment, and end-user support. Throughout my career, I have excelled in roles such as Field Tech Analyst, Desktop Support Technician, and IT Support Analyst. These experiences have allowed me to hone my skills in computer imaging and deployment, asset management, and active directory management. I have extensive knowledge of various operating systems, including Windows and macOS, as well as expertise in troubleshooting hardware and software issues. My customer service skills have been consistently praised by both technical and non-technical stakeholders. I take pride in my ability to effectively communicate complex technical concepts and provide timely solutions to users. I am proactive in identifying and resolving issues, ensuring that productivity is maximized and user satisfaction is achieved. In addition to my technical capabilities, I have a strong leadership mindset and have successfully mentored and coached team members. I am dedicated to fostering a collaborative work environment that encourages growth and knowledge sharing. With a focus on the healthcare IT sector, I have gained valuable experience in supporting clinical applications and system integrations. This has given me a deep understanding of the unique challenges faced in this industry and the ability to navigate complex healthcare IT environments. I am passionate about staying up-to-date with the latest industry trends and technologies. I constantly seek opportunities to expand my knowledge and skills to deliver the best possible IT solutions. If you are looking for an IT professional with a proven track record of delivering exceptional support and driving operational excellence, I invite you to connect with me. Let's explore how we can collaborate to achieve your organization's IT goals and provide an outstanding user experience. -
Jonathan Hathorn speaks the following languages:
No languages available. -
Jonathan Hathorn has prior experience in the following industries:
Barrister Global Services Network , Cognizant , Ntt Data Services , Barrister Global Services Network , Hcl Technologies , Stanley Black And Decker , Ardent Health Services , Premier Logitech , Sayers , Resale Remarketing , Rm Educational Integrators , Global Resources , Internet America , Marketcenter Technologies -
Jonathan Hathorn has the following professional experience:
Barrister Global Services Network , Cognizant , Ntt Data Services , Barrister Global Services Network , Hcl Technologies , Stanley Black And Decker , Ardent Health Services , Premier Logitech , Sayers , Resale Remarketing , Rm Educational Integrators , Global Resources , Internet America , Marketcenter Technologies . -
You can view Jonathan Hathorn’s
LinkedIn profile at LinkedIn URL. -
Jonathan Hathorn’s work email addresses are
[email protected] . -
Jonathan Hathorn works at
Barrister Global Services Network
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