Joshua Mattenson
Are you seeking an IT Professional with a proven track record in technical support and customer service to... | New York, New York, United States
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Joshua Mattenson’s Location New York, New York, United States
Joshua Mattenson’s Expertise Are you seeking an IT Professional with a proven track record in technical support and customer service to bring value to your company? I’m Joshua Mattenson, and I am excited to discuss my expertise. Endpoint and Migration Expertise: At Openlane, I managed complex technical issues and seamless system migrations, including troubleshooting Office 365 to Google Suite transitions and supporting VDIs via Citrix Workspace. My proficiency in endpoint enrollment includes using Intune, JAMF, Windows Autopilot, Apple ABM, SCCM, and other tools for various devices. Mobile Device Management (MDM) within Intune: I've implemented and maintained configurations for iOS iPhones and Samsung Androids, ensuring seamless integration and optimal performance across all devices, as well as maintaining applications and security compliance. Cybersecurity and User Education: At Capital One, I ensured seamless IT onboarding by assisting in Zoom tech onboarding classes for new employees and handling Cyber vulnerability remediation. I guided users through security updates and policy changes, maintaining optimal security and functionality. Additionally, I identified and removed non-compliant software, ensuring company compliance. My technical proficiency spans Windows, macOS, iOS, Android, Microsoft 365, Google Suite, Zoom, Slack, and many others. I have successfully closed over 1080 tickets in Service Now across my roles at Openlane and Capital One. Ping me here or email at [email protected] if you're interested in learning more about my skillset!
Joshua Mattenson’s Current Industry Beacon Hill Staffing Group Contracted To Openlane
Joshua
Mattenson’s Prior Industry
Greater New York Academy
|
Forest Solutions Outsourcing Contracted To Price Waterhouse Coopersestygroup M
|
Mike Zimet Protective Servicesmontro Protective Services
|
Insight
|
Beacon Hill Staffing Group Contracted To Openlane
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Work Experience
Beacon Hill Staffing Group Contracted To Openlane
Remote Service Desk Technican
Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Insight
IT Service Technician contracted to Capital One
Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Mike Zimet Protective Servicesmontro Protective Services
Executive Protection/Customer Service team
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Forest Solutions Outsourcing Contracted To Price Waterhouse Coopersestygroup M
Concierge/Admin/Reception/Corporate Security
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Greater New York Academy
Help Desk
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Joshua Mattenson Email Addresses
FAQ About Joshua Mattenson
-
Joshua Mattenson is located at
New York, New York, United States -
Joshua Mattenson is a
Are you seeking an IT Professional with a proven track record in technical support and customer service to bring value to your company? I’m Joshua Mattenson, and I am excited to discuss my expertise. Endpoint and Migration Expertise: At Openlane, I managed complex technical issues and seamless system migrations, including troubleshooting Office 365 to Google Suite transitions and supporting VDIs via Citrix Workspace. My proficiency in endpoint enrollment includes using Intune, JAMF, Windows Autopilot, Apple ABM, SCCM, and other tools for various devices. Mobile Device Management (MDM) within Intune: I've implemented and maintained configurations for iOS iPhones and Samsung Androids, ensuring seamless integration and optimal performance across all devices, as well as maintaining applications and security compliance. Cybersecurity and User Education: At Capital One, I ensured seamless IT onboarding by assisting in Zoom tech onboarding classes for new employees and handling Cyber vulnerability remediation. I guided users through security updates and policy changes, maintaining optimal security and functionality. Additionally, I identified and removed non-compliant software, ensuring company compliance. My technical proficiency spans Windows, macOS, iOS, Android, Microsoft 365, Google Suite, Zoom, Slack, and many others. I have successfully closed over 1080 tickets in Service Now across my roles at Openlane and Capital One. Ping me here or email at [email protected] if you're interested in learning more about my skillset! Beacon Hill Staffing Group Contracted To Openlane -
Joshua Mattenson currently works in the
Beacon Hill Staffing Group Contracted To Openlane -
Joshua Mattenson specializes in
Are you seeking an IT Professional with a proven track record in technical support and customer service to bring value to your company? I’m Joshua Mattenson, and I am excited to discuss my expertise. Endpoint and Migration Expertise: At Openlane, I managed complex technical issues and seamless system migrations, including troubleshooting Office 365 to Google Suite transitions and supporting VDIs via Citrix Workspace. My proficiency in endpoint enrollment includes using Intune, JAMF, Windows Autopilot, Apple ABM, SCCM, and other tools for various devices. Mobile Device Management (MDM) within Intune: I've implemented and maintained configurations for iOS iPhones and Samsung Androids, ensuring seamless integration and optimal performance across all devices, as well as maintaining applications and security compliance. Cybersecurity and User Education: At Capital One, I ensured seamless IT onboarding by assisting in Zoom tech onboarding classes for new employees and handling Cyber vulnerability remediation. I guided users through security updates and policy changes, maintaining optimal security and functionality. Additionally, I identified and removed non-compliant software, ensuring company compliance. My technical proficiency spans Windows, macOS, iOS, Android, Microsoft 365, Google Suite, Zoom, Slack, and many others. I have successfully closed over 1080 tickets in Service Now across my roles at Openlane and Capital One. Ping me here or email at [email protected] if you're interested in learning more about my skillset! -
Joshua Mattenson speaks the following languages:
No languages available. -
Joshua Mattenson has prior experience in the following industries:
Beacon Hill Staffing Group Contracted To Openlane , Insight , Mike Zimet Protective Servicesmontro Protective Services , Forest Solutions Outsourcing Contracted To Price Waterhouse Coopersestygroup M , Greater New York Academy -
Joshua Mattenson has the following professional experience:
Beacon Hill Staffing Group Contracted To Openlane , Insight , Mike Zimet Protective Servicesmontro Protective Services , Forest Solutions Outsourcing Contracted To Price Waterhouse Coopersestygroup M , Greater New York Academy . -
You can view Joshua Mattenson’s
LinkedIn profile at LinkedIn URL. -
Joshua Mattenson’s work email addresses are
[email protected] . -
Joshua Mattenson works at
Beacon Hill Staffing Group Contracted To Openlane
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