Joshua Norris joshua.norris@marriott.com & | Experienced Director of Front Office with a vast history of working in the hospitality industry. Skilled in guiding associates towards reaching their full potential, cost control, and increasing service scores to not only meet but exceed brand standards. Hospitality professional with over 18 years’ experience and true passion for customer service. Computer skills include Revenue Management Systems, Galaxy ,Marsha, Medallia, Opera, Savie, On Command, HSI, Micros, Delphi, Vincard, Vision, Protobase, Fidelio and Lightspeed. Bilingual, with fluency in English and Spanish. Specialties Personnel Management Operations/Administration Client Relations/Customer Service Training & Education Revenue Optimization Inventory Management Forecasting Budgeting Time Management

Joshua Norris

Experienced Director of Front Office with a vast history of working in the hospitality industry. Skilled in guiding...

Orlando, Florida, United States

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Joshua Norris’s Emails [email protected]

Joshua Norris’s Phone Numbers No phone number available.

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Joshua Norris’s Location Orlando, Florida, United States

Joshua Norris’s Expertise Experienced Director of Front Office with a vast history of working in the hospitality industry. Skilled in guiding associates towards reaching their full potential, cost control, and increasing service scores to not only meet but exceed brand standards. Hospitality professional with over 18 years’ experience and true passion for customer service. Computer skills include Revenue Management Systems, Galaxy ,Marsha, Medallia, Opera, Savie, On Command, HSI, Micros, Delphi, Vincard, Vision, Protobase, Fidelio and Lightspeed. Bilingual, with fluency in English and Spanish. Specialties Personnel Management Operations/Administration Client Relations/Customer Service Training & Education Revenue Optimization Inventory Management Forecasting Budgeting Time Management

Joshua Norris’s Current Industry Marriott International

Joshua Norris’s Prior Industry
Wyndham Miami Airport Hotel And Executive Meeting Center | Hotel Colonnade Coral Gables | Hersha Hospitality Management | Walt Disney World Swan And Dolphin | Marriott International

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Work Experience

Marriott International

Recreation Manager

Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Walt Disney World Swan And Dolphin

Front Office Manager

Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Hersha Hospitality Management

Director Of Front Office

Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Hotel Colonnade Coral Gables

Front Office Manager

Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Wyndham Miami Airport Hotel And Executive Meeting Center

Assistant Front Office Manager

Tue Jun 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Joshua Norris

Joshua Norris is located at
Orlando, Florida, United States

Joshua Norris is a
Experienced Director of Front Office with a vast history of working in the hospitality industry. Skilled in guiding associates towards reaching their full potential, cost control, and increasing service scores to not only meet but exceed brand standards. Hospitality professional with over 18 years’ experience and true passion for customer service. Computer skills include Revenue Management Systems, Galaxy ,Marsha, Medallia, Opera, Savie, On Command, HSI, Micros, Delphi, Vincard, Vision, Protobase, Fidelio and Lightspeed. Bilingual, with fluency in English and Spanish. Specialties Personnel Management Operations/Administration Client Relations/Customer Service Training & Education Revenue Optimization Inventory Management Forecasting Budgeting Time Management Marriott International

Joshua Norris currently works in the
Marriott International

Joshua Norris specializes in
Experienced Director of Front Office with a vast history of working in the hospitality industry. Skilled in guiding associates towards reaching their full potential, cost control, and increasing service scores to not only meet but exceed brand standards. Hospitality professional with over 18 years’ experience and true passion for customer service. Computer skills include Revenue Management Systems, Galaxy ,Marsha, Medallia, Opera, Savie, On Command, HSI, Micros, Delphi, Vincard, Vision, Protobase, Fidelio and Lightspeed. Bilingual, with fluency in English and Spanish. Specialties Personnel Management Operations/Administration Client Relations/Customer Service Training & Education Revenue Optimization Inventory Management Forecasting Budgeting Time Management

Joshua Norris speaks the following languages:
No languages available.

Joshua Norris has prior experience in the following industries:
Walt Disney World Swan And Dolphin , Hersha Hospitality Management , Hotel Colonnade Coral Gables , Wyndham Miami Airport Hotel And Executive Meeting Center

Joshua Norris has the following professional experience:
Marriott International , Walt Disney World Swan And Dolphin , Hersha Hospitality Management , Hotel Colonnade Coral Gables , Wyndham Miami Airport Hotel And Executive Meeting Center .