Joshua Wood

FAQ About Joshua Wood

• What is Joshua Wood's address?

  Joshua Wood is located at
  Schwenksville, Pennsylvania, United States

• What is Joshua Wood's job title?

  Joshua Wood is a
  Professional Experience includes: ▪ Resolve connectivity issues and facilitate solutions with customers and third-party vendors ▪ Provide technical assistance, both remotely and on-site, to customer support, application specialists and field engineers for all Hologic product lines ▪ Collaborate with account executives, technical sales specialists and project coordinators to ensure seamless upgrades of complex customer environments – primarily diagnostic reading stations and servers ▪ Conduct in-depth log reviews of imaging systems and reading stations to diagnose and resolve system errors ▪ Escalate product reliability issues and product improvement suggestions based on field experience to service management ▪ Assist with improving FSE understanding of basic connectivity configurations within Hologic architecture ▪ Integrate Hologic workstations and servers with hospital networks ▪ Analyze customer hardware and workflow to provide efficient use of customer equipment and reduce customer downtime ▪ Communicate with various departments within a hospital setting on a technical and non-technical level ▪ Configure cross-platform applications to sync customer workflow over hospital network ▪ Mentored apprentices through proper FSE responsibilities and duties ▪ Supported alternative product lines such as Sentinelle (Breast MRI) and Zonare (US) ▪ Informed management of problematic situations while maintaining autonomous control of crises ▪ Balanced parts inventory while executing a JIT methodology for parts utilization ▪ Installed, maintained and serviced a wide array of Hologic modalities such as: ▪ Digital mammography ▪ Diagnostic reading stations ▪ Bone density ▪ Breast biopsy ▪ Film scanners ▪ Fluoroscopy ▪ Completed service request paperwork in a timely fashion through use of CRM System ▪ Collaborated with a multitude of personnel including but not limited to radiologists, physicists, technicians, engineers and applications specialists ▪ Discussed product level troubleshooting with engineering to minimize customer downtime ▪ Relayed high-level technical communications to non-technical customers to inform them of progress on repairs Philips

• What industry does Joshua Wood currently work in?

  Joshua Wood currently works in the
  Philips

• What is Joshua Wood's area of expertise?

  Joshua Wood specializes in
  Professional Experience includes: ▪ Resolve connectivity issues and facilitate solutions with customers and third-party vendors ▪ Provide technical assistance, both remotely and on-site, to customer support, application specialists and field engineers for all Hologic product lines ▪ Collaborate with account executives, technical sales specialists and project coordinators to ensure seamless upgrades of complex customer environments – primarily diagnostic reading stations and servers ▪ Conduct in-depth log reviews of imaging systems and reading stations to diagnose and resolve system errors ▪ Escalate product reliability issues and product improvement suggestions based on field experience to service management ▪ Assist with improving FSE understanding of basic connectivity configurations within Hologic architecture ▪ Integrate Hologic workstations and servers with hospital networks ▪ Analyze customer hardware and workflow to provide efficient use of customer equipment and reduce customer downtime ▪ Communicate with various departments within a hospital setting on a technical and non-technical level ▪ Configure cross-platform applications to sync customer workflow over hospital network ▪ Mentored apprentices through proper FSE responsibilities and duties ▪ Supported alternative product lines such as Sentinelle (Breast MRI) and Zonare (US) ▪ Informed management of problematic situations while maintaining autonomous control of crises ▪ Balanced parts inventory while executing a JIT methodology for parts utilization ▪ Installed, maintained and serviced a wide array of Hologic modalities such as: ▪ Digital mammography ▪ Diagnostic reading stations ▪ Bone density ▪ Breast biopsy ▪ Film scanners ▪ Fluoroscopy ▪ Completed service request paperwork in a timely fashion through use of CRM System ▪ Collaborated with a multitude of personnel including but not limited to radiologists, physicists, technicians, engineers and applications specialists ▪ Discussed product level troubleshooting with engineering to minimize customer downtime ▪ Relayed high-level technical communications to non-technical customers to inform them of progress on repairs

• Which languages does Joshua Wood speak? 

  Joshua Wood speaks the following languages:
  No languages available.

• Which industries has Joshua Wood previously worked in?   

  Joshua Wood has prior experience in the following industries:
  Hologic

• What is Joshua Wood’s work experience?  

  Joshua Wood has the following professional experience:
  Philips , Hologic .

• How can I find Joshua Wood on LinkedIn?  

  You can view Joshua Wood’s
  LinkedIn profile at LinkedIn URL.

• What are Joshua Wood’s work email addresses?  

  Joshua Wood’s work email addresses are
  [email protected] .

• What company does Joshua Wood work for?  

  Joshua Wood works at
  Philips