
Julie Oddo
Customer Success and Customer Engagement Executive with a 22-year track record of driving and empowering customers through comprehensive... | Detroit, Detroit, United States
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Julie Oddo’s Emails ju****@pr****.co
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Julie Oddo’s Location Detroit, Detroit, United States
Julie Oddo’s Expertise Customer Success and Customer Engagement Executive with a 22-year track record of driving and empowering customers through comprehensive digital transformation journeys. Passionate and analytical professional adept at leveraging data-driven insights to examine system engagement, identify opportunities, develop and implement processes and tools, and build scaled solutions. Results include significant revenue growth and improved customer satisfaction. Adaptable leader skilled in building global teams with effective leadership, communication and coaching abilities that ensure personal and professional development that supports corporate goals. Areas of Expertise: Customer Success Customer Engagement Digital Transformation Training & Development Key Client Relationships Process Improvement Strategic Planning Management Consulting Organizational Development Team Building & Leadership Distinguished Achievements: • Independently championed the establishment of online and live customer communities and revenue-based training, building the Glint brand programs from the ground up with a focus on growth and scalability. • Directed initiatives to secure improved engagement with customers, leveraging technical tools and a comprehensive platform to cultivate a community of highly engaged users. • Led the development and launch of Peer Match, a matchmaking tool that developed an expansive peer-based network of customers seeking information about the experiences of other customers.
Julie Oddo’s Current Industry Learn To Win
Julie
Oddo’s Prior Industry
Y And R And Wunderman
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Team Detroit
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Sap Successfactors
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Glint
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Praxis Labs
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Learn To Win
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Modal
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Neuronav
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Talkspace
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Work Experience

Learn To Win
Chief Customer Officer
Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Talkspace
Customer Success and Support Advisor/Consultant
Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Neuronav
Executive Customer Success Consultant
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Modal
Executive Customer Success Consultant
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Learn To Win
VP of Customer Success
Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Praxis Labs
Customer Success Advisor and Consultant
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Glint
Head of Customer Empowerment/Customer Success
Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Sap Successfactors
VP Global Customer Empowerment, SAP SuccessFactors
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Sap Successfactors
Senior Director, Global Customer Empowerment, SAP SuccessFactors
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Sap Successfactors
Director, Organization Innovation, HR LoB, SuccessFactors an SAP Company
Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Sap Successfactors
Product Manager - Platform
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Sap Successfactors
Professional Services Implementation Consultant
Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Team Detroit
VP of Training & Development Manager
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Y And R And Wunderman
VP, Training & Development Manager
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Y And R And Wunderman
Additional Roles
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)