
Kamran Arshad
• Accomplished and visionary IT leader with more than 25 years of increasing responsibility in various IT &... | Charlotte Metro, Charlotte Metro, United States
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Kamran Arshad’s Emails ka****@bo****.com
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Kamran Arshad’s Location Charlotte Metro, Charlotte Metro, United States
Kamran Arshad’s Expertise • Accomplished and visionary IT leader with more than 25 years of increasing responsibility in various IT & Engineering systems management roles. Experience in building high performance teams, on-site & off-site. Experience in offshore team management. Budget management at departmental and program/project level. • Build and managed delivery of applications supporting various business and technology functions such as Financials, HR, CRM, Retail, Distribution, eCommerce, Business Continuity, Capacity & Performance Management, Order Processing, Content Management, Knowledge Management. Successful in all phases of application management utilizing SDLC, Lean and Agile methodologies. Implemented ITIL and FCAPS processes to build ITSM / BSM solutions. Managed & delivered programs & projects with financial scope of 26.x mil spanning across multiple corporations and continents. • Managed and delivered Cloud, SaaS and Virtual (VMWare, LPARs, Citrix) solutions. • Delivered Enterprise Systems management solutions to increase availability, reliability and performance for business applications & infrastructures. • Build End User Experience management solutions (retail, telecomm, financial) • Supported Enterprise Level Application Integration & SOA Architectures. • Vendor Management: RFPs, SOWs, MSAs, MPSAs, ELAs • Well versed and certified in ITIL v3 Foundation, FCAPS and ITSM concepts & practices. • Well versed in SDLC, Lean and Agile methods. • Provided thought leadership for business to technology mapping, analysis & strategies. Specialties: ITSM/BSM, ITIL, CMDB, End User Experience Management Enterprise System Management • Enterprise Systems/Network/Performance Management • Virtualization / Cloud / Mobility Initiatives • Telecomm Inventory Management • Financial Applications Management • Knowledge Management Systems • Billing Applications • H R Systems • Call Center Telephony Management
Kamran Arshad’s Current Industry Bank Of America
Kamran
Arshad’s Prior Industry
Black And Veatch
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Time Warner Telecom
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Sprintnextel
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Ww Grainger
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Lowes
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Bank Of America
|
Tiaa
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Work Experience

Bank Of America
VP Eng, Product Owner, Scrum Master Experience Operational Intelligence
Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bank Of America
VP Service Management - Service Asset & Configuration Management
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of America
Enterprise Solutions Architect
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Tiaa
Lead Infrastructure Manager
Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of America
Leader Application Architecture ITSM Transformation Program
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Lowes
I&O Service and Process Manager - Enterprise Systems Management
Tue Dec 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Ww Grainger
Manager - Enterprise Monitoring Team
Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Sprintnextel
Technical Lead - Event Mgmt Architecture
Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Time Warner Telecom
Telecomm Consultant
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Black And Veatch
Lead Software Architect
Thu Jul 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Black And Veatch
Senior Software Analyst
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)