
Karen Tay
Experience working across a variety of industries including: public sector, software houses, construction, automotive and retail. I... | West Midlands, England, United Kingdom
*50 free lookup(s) per month.
No credit card required.
Karen Tay’s Emails ka****@bi****.org
Karen Tay’s Phone Numbers 44121464****
Social Media
Karen Tay’s Location West Midlands, England, United Kingdom
Karen Tay’s Expertise Experience working across a variety of industries including: public sector, software houses, construction, automotive and retail. I have gained extensive knowledge and experience in a number of areas within the IT discipline and leading high performing teams. As a member of an IT Leadership Team, I have excellent communication and organisational skills and the ability to build relationships at any level. With extensive knowledge in IT Service Management I have achieved my ITIL Expert qualification and have experience of using and implementing a number of helpdesk software applications including: Cherwell, Touchpaper ITBM/LANDesk Service Desk, Assyst, CA Unicentre and Support Magic and management of up to 18 IT Professionals working within ITIL framework. Currently employed as Head of IT Service Delivery for the Big Lottery Fund, I am responsible for managing 2 support teams and ensuring a high level of service is provided to our customers.
Karen Tay’s Current Industry Birmingham City Council
Karen
Tay’s Prior Industry
Taylor Woodrow
|
The Big Lottery Fund
|
Delt Shared Services
|
Birmingham City Council
Not the Karen Tay you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Birmingham City Council
Network Operations Manager - Telephony
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Delt Shared Services
Interim Client Services Manager
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
The Big Lottery Fund
Head Of Systems: It Service Delivery
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Taylor Woodrow
Service Management Coordinator
Sat Feb 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)