
Karmella Blackmon
Highly-driven, results-oriented professional with over 20 years of experience in leadership, management, coaching and developing, motivating, engaging, and... | 11069 Golden Pond Drive, El Paso, United States
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Karmella Blackmon’s Emails ka****@vo****.com
Karmella Blackmon’s Phone Numbers No phone number available.
Social Media
Karmella Blackmon’s Location 11069 Golden Pond Drive, El Paso, United States
Karmella Blackmon’s Expertise Highly-driven, results-oriented professional with over 20 years of experience in leadership, management, coaching and developing, motivating, engaging, and empowering teams to provide world-class service. Background in strategic planning and re-engineering existing processes and procedures to deliver significant results. Proven track record of leading and influencing staff to maintain high levels of performance; as well as turning around struggling business units through proficiency and expertise in: • Accounts Receivable Management • Stellar Customer Service Management • Change Management • Call Center Management • Client Relationship Management • Project Management • Continuous Process Improvement • Performance Management • Training and Development • Team Building and Collaboration • Employee Relations • Operations Management • Dispute Management • Virtual Team Management
Karmella Blackmon’s Current Industry Voya Financial
Karmella
Blackmon’s Prior Industry
Valor Contemporary Services
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Dialamerica
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Washington Mutual
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Adp
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Firstlight Federal Credit Union
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Voya Financial
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Work Experience

Voya Financial
Customer Contact Center Director
Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Firstlight Federal Credit Union
Member Contact Center Manager
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Adp
Senior Director, Corporate Collections
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Adp
Divisional Accounts Receivable Manager
Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Washington Mutual
Senior Operations Manager
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Dialamerica
Assistant Branch Manager
Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Valor Contemporary Services
Staffing Coordinator
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)