
Kathryn Sparshott
Dedicated linguist who is driven to learn new skills and take on new challenges. When I graduated from University... | Aviva, Sheffield, United Kingdom
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Kathryn Sparshott’s Location Aviva, Sheffield, United Kingdom
Kathryn Sparshott’s Expertise Dedicated linguist who is driven to learn new skills and take on new challenges. When I graduated from University with a 2:1 BA Hons in French and Hispanic Studies, I set my sights on the international Customer Services sector to make use of my linguistics skills. My first full time permanent job was as a Customer Services Assistant for the continental European market at True Manufacturing: a commercial refrigeration manufacturing company with a worldwide client base. My dedication to the role, as well as my desire to improve company processes, educate myself in other work systems, and enhance staff productivity paved the way for promotion to Team Leader of the Customer Services Department. I currently work as a Customer Service Representative at Aviva in Sheffield, specialising in Pension and Divorce. At Aviva, I have furthered my interest in system improvements by applying Systems Thinking to a project working towards automation of single payments and managing a hub for training and information on the Pension and Divorce process. My passions in life are languages, music, travel, self-improvement, and keeping fit. I manage my life as a series of projects, whether it be co-ordinating a concert featuring 48 other musicians performing 21 songs, preparing for my next culturally immersive travelling adventure or organsing groups of people to improve their fitness by walking in the Peak District or going for a run in Sheffield. Personal Achievements: - Learning Spanish in 4 years and Portuguese in 3 years from scratch at University - Receiving the Peer Achievement Award in January 2014 for dedication and professionalism - Promotion to a supervisory position over colleagues who had been working for the company longer than myself - Achieving Employee of the Quarter in two years in my current role, for my outstanding customer service skills, training colleagues, creating training material and system improvements - Successfully completing two Scout Explorer Belt expeditions (10 day 100km hike undertaking 11 cultural and social projects) in Switzerland and Serbia - Participating as a recording vocalist in a Sheffield choir at concerts at Notre Dame Cathedral, Disneyland Paris, Sheffield City Hall and the Manchester Northern College of Music - Finishing my first 10km race in 1 hour 6 minutes, September 2015
Kathryn Sparshott’s Current Industry Aviva
Kathryn
Sparshott’s Prior Industry
Clinique Veterinaire Jean Darc
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Librarie Univers
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The University Of Sheffield Alumni Fund
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True Manufacturing
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Aviva
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Work Experience

Aviva
Customer Service Representative
Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
True Manufacturing
Customer Services Team Leader
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
True Manufacturing
Customer Service Representative
Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
The University Of Sheffield Alumni Fund
Administration Assistant and Supervisor
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
The University Of Sheffield Alumni Fund
Alumni Fund Assistant
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Librarie Univers
Sales Assistant
Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Clinique Veterinaire Jean Darc
Clinic Assistant
Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)