
Kathy Gilbert
Summary of Qualifications Comprehensive knowledge of principles, theories, concepts and practices of information management technology Advanced skills with Windows... | Phoenix, Phoenix, United States
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Kathy Gilbert’s Emails ka****@co****.com
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Kathy Gilbert’s Location Phoenix, Phoenix, United States
Kathy Gilbert’s Expertise Summary of Qualifications Comprehensive knowledge of principles, theories, concepts and practices of information management technology Advanced skills with Windows and Office suites, desktop operating systems (multiple versions). Knowledge and skill in various versions of Windows/Exchange servers, Lotus Notes Ability to read, comprehend, and interpret, draft complex technical reference manuals and procedures. Effectively communicate complex technical concepts to non-technical users of the systems. Ability to work effectively as a member of both strategic and operational teams Ability to set priorities and organize a diverse and heavy workload. Skill in critical thinking, problem-solving/analysis, and decision-making with acute attention to detail, To communicate with employees, management staff, vendors, and other community stakeholders in a courteous and professional manner. 19 years in the Information Technology /Support Field 5years Health Care 20 years in Retail /Management Platforms and Tools • Operating Systems: Windows XP, 7, 8, 8.1, 10, AS400 • Software: Office 03,07,10,13, 0365 Outlook, Lotus Notes, Active Directory, Remote asst, Remote desktop, IBM Tivoli ,McAfee EPO, Altiris 6.0, Blue Zone/Reflections MC 400, ABS, Macess, Citrix, AT&T,Cisco VPN Activant POS, IE, Firefox, Chrome, Avaya, Cisco IP phone, Cisco Jabber, Bitlocker, Voltage, NICE, •Ticket Systems: Remedy, Spiceworks, Lansweeper, Service Now • Hardware: MIFI, PDA’s, NIC's, Modems, Video, Projectors, Boards, Printers, Compaq, HP, IBM,Lenovo, Dell, Toshiba, Clones Management and Sales Strengths •Merchandising /Product Presentation • Sales Training and Team Building • Recruiting and Staffing Initiatives •Purchasing and Vendor Management • Budget Administration /Oversight • Change/ Turnaround Management •Managed large projects with tight •budgets • Operations Analysis /Inventory Planning Cost Reduction and Shrink • HIPPA
Kathy Gilbert’s Current Industry American Express Global Business Travel
Kathy
Gilbert’s Prior Industry
Diy Conmpanies
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Mcwhorters
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The Sharper Image
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Cheskin Research
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Tempe Paint And Decorating
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Ibm
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City Of Apache Junction
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Magellan Health
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Ibm At American Express Global Bussiness Travel
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Northrop Grumman
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American Express Global Business Travel
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Work Experience

American Express Global Business Travel
Engineer
Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Northrop Grumman
Desktop Support Technician
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm At American Express Global Bussiness Travel
Sr Lead Desktop Support Technician
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Magellan Health
Sr Desktop Administrator
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Desktop Support Technician
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
City Of Apache Junction
Desktop Support Technician
Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Desktop Support Technician
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Tempe Paint And Decorating
Store Manager
Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Cheskin Research
Desktop Support Manager
Sat Jul 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
The Sharper Image
Desktop Support Manager
Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Mcwhorters
PC/POS Support
Fri May 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Diy Conmpanies
Store Manager
Fri Jan 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)