Kelli Gilliland

FAQ About Kelli Gilliland

• What is Kelli Gilliland's address?

  Kelli Gilliland is located at
  849 Westlake Drive, Ormond Beach, United States

• What is Kelli Gilliland's job title?

  Kelli Gilliland is a
  I am an accomplished litigation and claims leader with more than 25 years in the Property & Casualty Insurance industry. I have a proven track record in driving strategic planning, data analysis, claims training and workforce development to drive business strategy, and attract, retain and develop world-class talent. I have knowledge of standards, methodologies and frameworks, business process management and technology to lead large and sophisticated projects and manage quantitative and qualitative oversight and compliance. My strong litigation experience enables me to effectively develop litigation management expectations, guidelines and claims impact analyses of regulations, procedures and case law. I have a thorough knowledge of facilitation, performance management, organizational design and organizational change management (OCM). I maintain effective relationships with executive leadership, colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes. I use my industry expertise to: • Provide direction and technical guidance through a continuous process of management involvement, frequent claim file review and litigation management • Deliver significant improvements in quality, efficiency, claims management and cost control • Manage staff performance; implement strategies and plans to address staff development • Develop and facilitate effective training • Focus on resolution and process improvement, helping the organization understand drivers, trends and product stress points and help to attract and retain business • Successfully leverage data, management information and technology to make the most of opportunities to support business strategies and improve results Specialties: Claims Management, Stakeholder Communications, Trusted Senior Leader Advisor, Procedure Development Customer Service Technology, Project Management, Cross-Functional Collaboration, Team Development, Process Management, Facilitation and Training, Human Resources Strategy, Litigation Management, Strategic Alternatives Liberty Mutual Insurance

• What industry does Kelli Gilliland currently work in?

  Kelli Gilliland currently works in the
  Liberty Mutual Insurance

• What is Kelli Gilliland's area of expertise?

  Kelli Gilliland specializes in
  I am an accomplished litigation and claims leader with more than 25 years in the Property & Casualty Insurance industry. I have a proven track record in driving strategic planning, data analysis, claims training and workforce development to drive business strategy, and attract, retain and develop world-class talent. I have knowledge of standards, methodologies and frameworks, business process management and technology to lead large and sophisticated projects and manage quantitative and qualitative oversight and compliance. My strong litigation experience enables me to effectively develop litigation management expectations, guidelines and claims impact analyses of regulations, procedures and case law. I have a thorough knowledge of facilitation, performance management, organizational design and organizational change management (OCM). I maintain effective relationships with executive leadership, colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes. I use my industry expertise to: • Provide direction and technical guidance through a continuous process of management involvement, frequent claim file review and litigation management • Deliver significant improvements in quality, efficiency, claims management and cost control • Manage staff performance; implement strategies and plans to address staff development • Develop and facilitate effective training • Focus on resolution and process improvement, helping the organization understand drivers, trends and product stress points and help to attract and retain business • Successfully leverage data, management information and technology to make the most of opportunities to support business strategies and improve results Specialties: Claims Management, Stakeholder Communications, Trusted Senior Leader Advisor, Procedure Development Customer Service Technology, Project Management, Cross-Functional Collaboration, Team Development, Process Management, Facilitation and Training, Human Resources Strategy, Litigation Management, Strategic Alternatives

• Which languages does Kelli Gilliland speak? 

  Kelli Gilliland speaks the following languages:
  No languages available.

• Which industries has Kelli Gilliland previously worked in?   

  Kelli Gilliland has prior experience in the following industries:
  Nca , Auto Injury Solutions , Security First Insurance , Security First Insurance , Progressive Insurance

• What is Kelli Gilliland’s work experience?  

  Kelli Gilliland has the following professional experience:
  Liberty Mutual Insurance , Nca , Auto Injury Solutions , Security First Insurance , Security First Insurance , Security First Insurance , Progressive Insurance .

• How can I find Kelli Gilliland on LinkedIn?  

  You can view Kelli Gilliland’s
  LinkedIn profile at LinkedIn URL.

• What are Kelli Gilliland’s work email addresses?  

  Kelli Gilliland’s work email addresses are
  [email protected] .

• What company does Kelli Gilliland work for?  

  Kelli Gilliland works at
  Liberty Mutual Insurance