
Ken Brown
Proven history for delivering enterprise scale business, digital and agile transformations. Recognized innovator with deep technology and business... | Moscow, Pennsylvania, United States
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Ken Brown’s Emails ke****@me****.com
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Ken Brown’s Location Moscow, Pennsylvania, United States
Ken Brown’s Expertise Proven history for delivering enterprise scale business, digital and agile transformations. Recognized innovator with deep technology and business acumen. Invited guest speaker at industry conferences including Dreamforce 4 times. Ability to bridge the business and technology communication gap finding solutions to solve real world problems and delight customers. Please reach-out to connect on any of my passions which include… ► Salesforce & Cloud Solutions – implemented several large CRM transformations including a global Salesforce Center of Excellence ► Omni-channel Customer Experiences – creating true cross channel integrated experiences that delight customers ► Innovation and Creativity – experimenting with new technology in creative ways to drive customer experiences and business results ► Diversity, Equity and Inclusion – authentic leadership, inclusion, mentoring and coaching are at the core of any great high performing team ► Martial Arts – 35 years studying Chinese martial arts including Kung-Fu, Kenpo, Wing Chun, and Tai Chi ► Food for Life Vrindavan charity (FFLV) - sponsoring the growth and success of children through education
Ken Brown’s Current Industry Metlife
Ken
Brown’s Prior Industry
Metlife
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Work Experience

Metlife
Assistant Vice President, Global Customer Solutions & Operations Technology
Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Metlife
Assistant Vice President, Digital Evolution Delivery
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Metlife
Assistant Vice President, Digital Service Transformation
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Metlife
Assistant Vice President, Global CRM and Salesforce.com Center of Excellence
Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Metlife
Assistant Vice President, Contact Center Strategy
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Metlife
Chief Technology Architect, US Group Business
Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Metlife
Software Developer, Architect, and Technology Leadership
Tue Jan 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)