Keren Mutheu

FAQ About Keren Mutheu

• What is Keren Mutheu's address?

  Keren Mutheu is located at
  Nairobi, Nairobi, Kenya

• What is Keren Mutheu's job title?

  Keren Mutheu is a
  PERSONAL STATEMENT Effective communicator with the ability to foster close relationships within teams, leading to enhanced collaboration and overall excellence in organizational performance. Eager to learn, enjoy overcoming challenges, and have a genuine interest in business management and making organizations successful. SUMMARY Results oriented and accomplished professional with over 7+ years working experience in Customer Service, Customer Experience & Relationship Management. Currently managing key accounts in a highly competitive environment, which entails progressive planning and implementing of sales, marketing, projects and retention strategies, to drive business growth and development within portfolio of assigned accounts, to exceed individual, team and departmental targets. Continuous engagement with the clients to foster lasting and important relationships at all levels within the organizations including CXO, has supported in identifying, analyzing and providing business solutions that meet their needs established on the insights shared. CORE COMPETENCIES Managerial • Proficient analytical skills, report writing, business analysis and new business development skills. • Ability to coach, inspire and manage a team to deliver results. • Involvement in testing as well as training teams on new processes and systems e.g. Sales Force Automation. • Product and market awareness of competitor landscape. Benchmarking and sharing best practices in the industry. Customer Relations • Customer service and relationship management mindset. • Consistent in driving timely service delivery and execution of customer needs. • Constant and proactive communication with customers to provide information as well as receive feedback. • Handle customer complaints and solve problematic situations when they arise. Project Management • Skilled to work closely with other cross-functional teams to achieve set objectives and deliver our promise to the customers. • Track and manage day-to-day operations and follow through, to ensure timely service delivery and billing. • Ability to handle multiple projects at once, with a target market list of 50 customers. INTERESTS Disciple of Jesus Christ and passionate about serving others. I like new experiences such as travelling and being outdoors, trying new foods and restaurants. Enjoy spending time with family and friends, read Christian and motivational books. Safaricom

• What industry does Keren Mutheu currently work in?

  Keren Mutheu currently works in the
  Safaricom

• What is Keren Mutheu's area of expertise?

  Keren Mutheu specializes in
  PERSONAL STATEMENT Effective communicator with the ability to foster close relationships within teams, leading to enhanced collaboration and overall excellence in organizational performance. Eager to learn, enjoy overcoming challenges, and have a genuine interest in business management and making organizations successful. SUMMARY Results oriented and accomplished professional with over 7+ years working experience in Customer Service, Customer Experience & Relationship Management. Currently managing key accounts in a highly competitive environment, which entails progressive planning and implementing of sales, marketing, projects and retention strategies, to drive business growth and development within portfolio of assigned accounts, to exceed individual, team and departmental targets. Continuous engagement with the clients to foster lasting and important relationships at all levels within the organizations including CXO, has supported in identifying, analyzing and providing business solutions that meet their needs established on the insights shared. CORE COMPETENCIES Managerial • Proficient analytical skills, report writing, business analysis and new business development skills. • Ability to coach, inspire and manage a team to deliver results. • Involvement in testing as well as training teams on new processes and systems e.g. Sales Force Automation. • Product and market awareness of competitor landscape. Benchmarking and sharing best practices in the industry. Customer Relations • Customer service and relationship management mindset. • Consistent in driving timely service delivery and execution of customer needs. • Constant and proactive communication with customers to provide information as well as receive feedback. • Handle customer complaints and solve problematic situations when they arise. Project Management • Skilled to work closely with other cross-functional teams to achieve set objectives and deliver our promise to the customers. • Track and manage day-to-day operations and follow through, to ensure timely service delivery and billing. • Ability to handle multiple projects at once, with a target market list of 50 customers. INTERESTS Disciple of Jesus Christ and passionate about serving others. I like new experiences such as travelling and being outdoors, trying new foods and restaurants. Enjoy spending time with family and friends, read Christian and motivational books.

• Which languages does Keren Mutheu speak? 

  Keren Mutheu speaks the following languages:
  No languages available.

• Which industries has Keren Mutheu previously worked in?   

  Keren Mutheu has prior experience in the following industries:
  Safaricom

• What is Keren Mutheu’s work experience?  

  Keren Mutheu has the following professional experience:
  Safaricom , Safaricom , Safaricom .

• How can I find Keren Mutheu on LinkedIn?  

  You can view Keren Mutheu’s
  LinkedIn profile at LinkedIn URL.

• What are Keren Mutheu’s work email addresses?  

  Keren Mutheu’s work email addresses are
  [email protected] .

• What company does Keren Mutheu work for?  

  Keren Mutheu works at
  Safaricom