
Kevin Boyd
As a Senior Technical Support Analyst at TRANZACT, I provide IT support for 800 onsite and remote users,... | Cary, North Carolina, United States
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Kevin Boyd’s Emails ke****@tr****.net
Kevin Boyd’s Phone Numbers No phone number available.
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Kevin Boyd’s Location Cary, North Carolina, United States
Kevin Boyd’s Expertise As a Senior Technical Support Analyst at TRANZACT, I provide IT support for 800 onsite and remote users, working with different teams and technologies to resolve complex issues and ensure optimal performance. I have a Master's degree in Information Technology and over four years of experience in this role. Some of my key achievements include leading two Dell refresh projects where 200 users were upgraded to Windows 10, assisting the network team with server and wireless issues, and supporting Mac users with Jamf and Microsoft Endpoint Configuration Manager. I am passionate about technology and software, and I enjoy troubleshooting and implementing preventive actions for complicated problems.
Kevin Boyd’s Current Industry Tranzact
Kevin
Boyd’s Prior Industry
The Computer Merchant
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Csc
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Wipro
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Hcl Technologies
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Tranzact
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Work Experience

Tranzact
Senior Technical Support Analyst
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hcl Technologies
Technical Support Analyst
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro
Sr Administrator
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Csc
PC/Desktop Support tech
Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
The Computer Merchant
Desktop Support
Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)