Kevin Brown
Proven technology, customer service, operations and sales leader with global experience designing and managing Customer Experience solutions. Possessing... | Fountain Hills, Arizona, United States
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Kevin Brown’s Emails ke****@hp****.com
Kevin Brown’s Phone Numbers No phone number available.
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Kevin Brown’s Location Fountain Hills, Arizona, United States
Kevin Brown’s Expertise Proven technology, customer service, operations and sales leader with global experience designing and managing Customer Experience solutions. Possessing a diverse background supporting healthcare, transportation, automotive, retail, financial and high tech industries. An outstanding communicator who is able to build trusting, strategic relationships with customers and develop cross functional teams to produce exceptional results. An analytic, yet "out of the box" thinker who possesses problem-solving skills that span business and technical domains. Highly successful management of multi-lingual & multi-cultural global customer service, operations and innovative technology teams. Solid track record of selling high revenue major accounts, coupled with an operational record of maintaining high service standards and customer retention. Achievement of highest targets in Service, Operations, Sales and supporting technologies. 30 years experience with digital Customer Engagement including Speech Technologies, advanced premise and cloud telephony. Enterprise Internet Customer Experience pioneer.
Kevin Brown’s Current Industry Miratech
Kevin
Brown’s Prior Industry
Tnt
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Dhl
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Cvs Health
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Ey
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Brightstar
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Electronic Data Systems
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Hp
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Speech Technology Magazine
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Voxperitus
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Verbyx
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Wells Fargo
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Banner Health
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Cognizant
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Miratech
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Work Experience
Miratech
Enterprise Architect
Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cognizant
Associate Director
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Banner Health
Customer Experience Application Architect
Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Wells Fargo
Senior Voice Engineer
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Verbyx
Advisory Board Member
Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Voxperitus
Managing Director
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Speech Technology Magazine
Speech Technology Magazine Columnist - Inside Speech
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hp
Chief Architect - Enterprise Contact Centers
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Electronic Data Systems
Chief Architect - Enterprise Contact Centers
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Electronic Data Systems
Global Siebel Practice Leader
Sun Apr 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Brightstar
Director - Siebel Practice
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Ey
CRM Practice Manager
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Cvs Health
Director - Customer Support Technologies
Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Dhl
Director - Customer Support Technologies
Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)
Tnt
Senior Director - Global Service Quality
Thu Jun 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Kevin Brown Email Addresses
FAQ About Kevin Brown
-
Kevin Brown is located at
Fountain Hills, Arizona, United States -
Kevin Brown is a
Proven technology, customer service, operations and sales leader with global experience designing and managing Customer Experience solutions. Possessing a diverse background supporting healthcare, transportation, automotive, retail, financial and high tech industries. An outstanding communicator who is able to build trusting, strategic relationships with customers and develop cross functional teams to produce exceptional results. An analytic, yet "out of the box" thinker who possesses problem-solving skills that span business and technical domains. Highly successful management of multi-lingual & multi-cultural global customer service, operations and innovative technology teams. Solid track record of selling high revenue major accounts, coupled with an operational record of maintaining high service standards and customer retention. Achievement of highest targets in Service, Operations, Sales and supporting technologies. 30 years experience with digital Customer Engagement including Speech Technologies, advanced premise and cloud telephony. Enterprise Internet Customer Experience pioneer. Miratech -
Kevin Brown currently works in the
Miratech -
Kevin Brown specializes in
Proven technology, customer service, operations and sales leader with global experience designing and managing Customer Experience solutions. Possessing a diverse background supporting healthcare, transportation, automotive, retail, financial and high tech industries. An outstanding communicator who is able to build trusting, strategic relationships with customers and develop cross functional teams to produce exceptional results. An analytic, yet "out of the box" thinker who possesses problem-solving skills that span business and technical domains. Highly successful management of multi-lingual & multi-cultural global customer service, operations and innovative technology teams. Solid track record of selling high revenue major accounts, coupled with an operational record of maintaining high service standards and customer retention. Achievement of highest targets in Service, Operations, Sales and supporting technologies. 30 years experience with digital Customer Engagement including Speech Technologies, advanced premise and cloud telephony. Enterprise Internet Customer Experience pioneer. -
Kevin Brown speaks the following languages:
No languages available. -
Kevin Brown has prior experience in the following industries:
Cognizant , Banner Health , Wells Fargo , Verbyx , Voxperitus , Hp , Electronic Data Systems , Electronic Data Systems , Brightstar , Ey , Cvs Health , Dhl , Tnt -
Kevin Brown has the following professional experience:
Miratech , Cognizant , Banner Health , Wells Fargo , Verbyx , Voxperitus , Speech Technology Magazine , Hp , Electronic Data Systems , Electronic Data Systems , Brightstar , Ey , Cvs Health , Dhl , Tnt . -
You can view Kevin Brown’s
LinkedIn profile at LinkedIn URL. -
Kevin Brown’s work email addresses are
[email protected] . -
Kevin Brown works at
Miratech
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