
Kevin Velez
• Manage the activity of the collection staff and reported effectiveness to upper management. • Train staff and other departments in... | 6531 Chester Park Drive, Jacksonville, United States
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Kevin Velez’s Emails ke****@in****.com
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Kevin Velez’s Location 6531 Chester Park Drive, Jacksonville, United States
Kevin Velez’s Expertise • Manage the activity of the collection staff and reported effectiveness to upper management. • Train staff and other departments in accordance with debt collection laws and credit union policy. • Successfully navigated a core system conversion, was a key member of validation and data cleanup teams. • Implement and improve collections department policies and procedures. • Work hand in hand with other bank departments to ensure seamless communications and accurate lending information. • Manage staff activity through call monitoring and account reviews. • Work with outside repossession companies, collection agencies and legal representation to ensure collection of charged off debts, including making appearances in court for the credit union. • Maintaining records of month to month charge offs and delinquency numbers to track trends and patterns. • Prepare department reports and individual account analyses for Delinquency Review Committee monthly meetings.
Kevin Velez’s Current Industry The Home Depot
Kevin
Velez’s Prior Industry
Provident Credit Union
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Interline Brands
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The Home Depot
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Work Experience

The Home Depot
Sales Support Specialist
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Interline Brands
Legal collections analyst
Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Provident Credit Union
Assistant Manager Collections
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)