
Kiran Hullule
- Over 20 years Customer Support Experience, Supporting and Managing teams from across various technology stacks, tools and... | Pune, Maharashtra, India
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Kiran Hullule’s Emails ki****@bm****.com
Kiran Hullule’s Phone Numbers 9120660884001425558****
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Kiran Hullule’s Location Pune, Maharashtra, India
Kiran Hullule’s Expertise - Over 20 years Customer Support Experience, Supporting and Managing teams from across various technology stacks, tools and products. - Production Support and Service Delivery Management. - SaaS Operations Technologist and Operations Management. - New Customer Onboarding and Migrations. - Problem Management and Major Incident Management. - Customer Support and Project Management - Drive Key Performance Indicators for Support teams like, NPS, CSAT,KCS,Aged Cases reduction, Proactive Incident Management, Backlog reduction. - Drive key Innovations and Automation to reduce functional overheads. - Drive Customer Adoption and Value Realization. - DevOps, CloudOps, AWS,Azure
Kiran Hullule’s Current Industry Icertis
Kiran
Hullule’s Prior Industry
Bmc Software
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Work Experience

Icertis
Director - Customer and Partner Services
Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bmc Software
Sr.Manager -SaaS Operations
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Bmc Software
Principal Technology Operations Specialist- SaaS Operations
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Bmc Software
Principal Lead
Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Bmc Software
Technical Lead
Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Bmc Software
Sr.Product Support Engineer
Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Bmc Software
Technical Support Engineer
Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)