
Krishna Mohan
I am a solution-driven Cisco Certified Collaboration Professional with impressive experience in technical presales and solutions architecture with... | Chennai, Tamil Nadu, India
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Krishna Mohan’s Emails kr****@ve****.com
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Krishna Mohan’s Location Chennai, Tamil Nadu, India
Krishna Mohan’s Expertise I am a solution-driven Cisco Certified Collaboration Professional with impressive experience in technical presales and solutions architecture with solid acumen in Designing, Implementing and Technical Management of complex contact center solutions using Cisco Unified Contact Center Enterprise (UCCE) platform. I have developed processes and approaches to capture, understand, and analyze specific telecom network transformation approaches and translate them into a company vision and solutions. I possess a deep understanding of UCCE architecture, call routing, scripting, and reporting functionalities, and have worked with diverse teams to ensure successful deployments. Also, I successfully led the design and implementation of a large-scale UCCE solution for a financial services company, resulting in a significant increase in customer satisfaction and operational efficiency. With a proven track record of delivering high-quality solutions. Also, I have executed projects across the United States, Middle East and Asia Pacific. I am exceptional in assisting products in achieving successful PoC/pilot/trial at customer environment and translating the response/customer request into product functionality; consultative ability with strong interfacing skills to convey value proposition and operational benefits of proposed solutions. I am passionate about leveraging technology to drive business results and enhance customer experience. I have solid analytical and problem-solving skills and am constantly looking for innovative ways to improve processes and optimize system performance. I am committed to staying up-to-date with industry trends and advancements and am always eager to learn new skills and techniques to enhance my expertise. If you are looking for a Cisco UCCE Architect with a passion for delivering exceptional customer service and a proven ability to drive business results, I would be delighted to discuss how I can contribute to your organization.
Krishna Mohan’s Current Industry Verizon
Krishna
Mohan’s Prior Industry
Magnum Networks
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Servion Global Solutions
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Maersk Line
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Ust Global
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Consilium Software
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Verizon
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Work Experience

Verizon
Principal, Contact Centre Routing Design
Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Consilium Software
Senior Solutions Manager
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Servion Global Solutions
Technical Manager
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ust Global
Technical Team Manager
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Maersk Line
Team Manager- Networks and Voice
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Servion Global Solutions
Senior Network Consultation Engineer
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Magnum Networks
Network Engineer
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)