
Larry Gonzales
Hello! My name is Larry Gonzales, and my 20+ year background in customer engagement, product support, product management,... | 354 Madison Drive, San Jose, United States
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Larry Gonzales’s Location 354 Madison Drive, San Jose, United States
Larry Gonzales’s Expertise Hello! My name is Larry Gonzales, and my 20+ year background in customer engagement, product support, product management, and education makes me an invaluable member of any product management, customer support or training team. Take a look at my profile and you will see some of the biggest names in tech—including Adobe and Eyefi, Inc. where I have proven my abilities and gained extensive industry expertise. Following early career experience as a Senior Support Engineer, delivering Tier III support for Dreamweaver, Flash, and other products, I transitioned to roles in product and support management, later providing product ownership of mobile and desktop apps for a WiFi-enabled SD card manufacturer and recently teaching and developing curricula for drone education at Gavilan College. Known for my customer-centric approach to bridging the gap between the software and the experience, I readily liaise among users of digital media products and engage with technical teams to foster continuous improvement in features and functionality. On the lookout for my next professional challenge, I look forward to connecting and opening a dialogue about the future of product management and my place in it.
Larry Gonzales’s Current Industry Tow4tech
Larry
Gonzales’s Prior Industry
Adobe
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Eye
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East Side Union High School District
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Gavilan College
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Kespry
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Vantage Robotics
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Tow4tech
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Work Experience

Tow4tech
Head of Customer Support and Success
Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Vantage Robotics
Manager Customer Success and Technical Support
Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Kespry
Technical Support Engineering Manager
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Kespry
Technical Support Engineer
Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Gavilan College
Adjunct Faculty Instructor - Drone Technlogy
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
East Side Union High School District
Substitute Teacher
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Eye
Senior Product Manager
Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Eye
Support Manager / Technical Support Engineering Lead
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Adobe
Senior Support Engineer
Thu Jul 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)