
Laura Davis
Result driven IT Desktop Support Level 3 seeking new challenges and opportunities for growth while providing unwavering commitment to... | Atlanta, Georgia, United States
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Laura Davis’s Emails [email protected]
Laura Davis’s Phone Numbers No phone number available.
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Laura Davis’s Location Atlanta, Georgia, United States
Laura Davis’s Expertise Result driven IT Desktop Support Level 3 seeking new challenges and opportunities for growth while providing unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. • Problem analysis, use of judgment and ability to solve problems efficiently. • Works well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. • In-depth knowledge and understanding of numerous software packages and operating systems. • Skilled in providing Customer and End-User Desktop Support. • Easily identify and resolve technical issues and concerns. • Active Directory users and groups management. • Perform new phone setup, programming, and network configuration. • Adaptability and ability to work under pressure. • Configuring and troubleshooting desktops, laptops, Macs and servers. • Knowledge of SCCM, JAMF, Cisco Call Manager (to configure office phones), hardware/software upgrades and replacements, backup and restores, data recovery, wireless assistance, software and hardware support. • Sound knowledge of digital and analog embedded computer hardware.
Laura Davis’s Current Industry Viasat
Laura
Davis’s Prior Industry
Us Navy
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Suntrust Bank
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Coca Cola Enterprises
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At And T
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Genuine Parts
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Viasat
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Work Experience

Viasat
Desktop Support
Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Genuine Parts
PC Support Specialist (Contract)
Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Coca Cola Enterprises
Security Analyst (Contract)
Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
At And T
Helpdesk Technician Team Lead (Contract)
Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Coca Cola Enterprises
Security Analyst (Contract)
Tue Nov 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Suntrust Bank
Information Security Analyst (Contract)
Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Us Navy
Interior Communications Electrician
Sun Dec 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)