Liam Farnell liamfarnell@btinternet.com & | Liam is an established inspiring leader, encompassing 20 + years customer service and insurance experience attained at 4 industry leading organisations. Liam has a proven ability to deliver sustainable growth at pace. Liam possesses significant operational leadership, transformation, product, customer service, supplier management, general insurance, risk, business strategy and change experience with great commercial awareness. Liam inspires teams to over achieve when facing in to the most challenging of circumstances. • A track record of being a thought leader in shaping business strategic direction combining a theoretical understanding of strategic planning with a commercial outlook. • Scoped, developed and deployed medium and long-term business strategies; • Demonstrated outstanding analytical skills with the ability to identify key concepts and market drivers rapidly. • Built multiple strategy, product roadmap creation and delivery programs, mobilising Agile tribes. • Track record in motivating and evangelising peers, team and colleagues with his passion and knowledge; combined with a demonstrable ability to engage and communicate effectively. • Drove and led key re-organisational structures to meet customer and business strategies, working in conjunction with HR teams in the development of key messages, collateral and presentations to deliver key organisation changes. • Innovation mindset, proven delivery of digital technology encompassing AI, Web, Omni channel, ecosystem and App builds. Understands trends and best practices along with significant Digital Transformation and Product creation and delivery delivery experience through Agile delivery. • Proven ability of networking at an industry level as well as engaging with third parties to determine best practice, benchmark strategic thinking and build relationships beneficial to the business. • Prolific continuity in delivering great value in Transformation delivery with a constant ROI <2 Years.

Liam Farnell

Liam is an established inspiring leader, encompassing 20 + years customer service and insurance experience attained at 4...

Leeds, England, United Kingdom

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Liam Farnell’s Emails [email protected]

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Liam Farnell’s Location Leeds, England, United Kingdom

Liam Farnell’s Expertise Liam is an established inspiring leader, encompassing 20 + years customer service and insurance experience attained at 4 industry leading organisations. Liam has a proven ability to deliver sustainable growth at pace. Liam possesses significant operational leadership, transformation, product, customer service, supplier management, general insurance, risk, business strategy and change experience with great commercial awareness. Liam inspires teams to over achieve when facing in to the most challenging of circumstances. • A track record of being a thought leader in shaping business strategic direction combining a theoretical understanding of strategic planning with a commercial outlook. • Scoped, developed and deployed medium and long-term business strategies; • Demonstrated outstanding analytical skills with the ability to identify key concepts and market drivers rapidly. • Built multiple strategy, product roadmap creation and delivery programs, mobilising Agile tribes. • Track record in motivating and evangelising peers, team and colleagues with his passion and knowledge; combined with a demonstrable ability to engage and communicate effectively. • Drove and led key re-organisational structures to meet customer and business strategies, working in conjunction with HR teams in the development of key messages, collateral and presentations to deliver key organisation changes. • Innovation mindset, proven delivery of digital technology encompassing AI, Web, Omni channel, ecosystem and App builds. Understands trends and best practices along with significant Digital Transformation and Product creation and delivery delivery experience through Agile delivery. • Proven ability of networking at an industry level as well as engaging with third parties to determine best practice, benchmark strategic thinking and build relationships beneficial to the business. • Prolific continuity in delivering great value in Transformation delivery with a constant ROI <2 Years.

Liam Farnell’s Current Industry 360globalnet

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Work Experience

360globalnet

Key Account Manager

Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Valentis Advisory

Transformation Director & Md Valentis Transformation

Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

Farnell Bridal

Non Executive Director

Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Direct Line

Digital Transformation Tribe Lead I Chief Product Owner I Director

Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Direct Line

Head Of Claims Transformation

Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Direct Line

Head Of Home Claims

Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Direct Line

Digital Home Claims Operations

Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Direct Line

Head Of Field Operations

Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Direct Line

Senior Field Operations Manager - Loss Adjusting Services

Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Lloyds Banking Group General Insurance

Senior Manager - Home Customer Service

Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Lloyds Banking

Senior Manager - Loss Adjuster\Large Loss

Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Lloyds Banking Group General Insurance

Business Integration Lead

Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Lloyds Banking Group General Insurance

Property Claims Strategy Manager

Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Hbos

Operations Manager - Supplier Management

Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Liam Farnell

Liam Farnell is located at
Leeds, England, United Kingdom

Liam Farnell is a
Liam is an established inspiring leader, encompassing 20 + years customer service and insurance experience attained at 4 industry leading organisations. Liam has a proven ability to deliver sustainable growth at pace. Liam possesses significant operational leadership, transformation, product, customer service, supplier management, general insurance, risk, business strategy and change experience with great commercial awareness. Liam inspires teams to over achieve when facing in to the most challenging of circumstances. • A track record of being a thought leader in shaping business strategic direction combining a theoretical understanding of strategic planning with a commercial outlook. • Scoped, developed and deployed medium and long-term business strategies; • Demonstrated outstanding analytical skills with the ability to identify key concepts and market drivers rapidly. • Built multiple strategy, product roadmap creation and delivery programs, mobilising Agile tribes. • Track record in motivating and evangelising peers, team and colleagues with his passion and knowledge; combined with a demonstrable ability to engage and communicate effectively. • Drove and led key re-organisational structures to meet customer and business strategies, working in conjunction with HR teams in the development of key messages, collateral and presentations to deliver key organisation changes. • Innovation mindset, proven delivery of digital technology encompassing AI, Web, Omni channel, ecosystem and App builds. Understands trends and best practices along with significant Digital Transformation and Product creation and delivery delivery experience through Agile delivery. • Proven ability of networking at an industry level as well as engaging with third parties to determine best practice, benchmark strategic thinking and build relationships beneficial to the business. • Prolific continuity in delivering great value in Transformation delivery with a constant ROI <2 Years. 360globalnet

Liam Farnell currently works in the
360globalnet

Liam Farnell specializes in
Liam is an established inspiring leader, encompassing 20 + years customer service and insurance experience attained at 4 industry leading organisations. Liam has a proven ability to deliver sustainable growth at pace. Liam possesses significant operational leadership, transformation, product, customer service, supplier management, general insurance, risk, business strategy and change experience with great commercial awareness. Liam inspires teams to over achieve when facing in to the most challenging of circumstances. • A track record of being a thought leader in shaping business strategic direction combining a theoretical understanding of strategic planning with a commercial outlook. • Scoped, developed and deployed medium and long-term business strategies; • Demonstrated outstanding analytical skills with the ability to identify key concepts and market drivers rapidly. • Built multiple strategy, product roadmap creation and delivery programs, mobilising Agile tribes. • Track record in motivating and evangelising peers, team and colleagues with his passion and knowledge; combined with a demonstrable ability to engage and communicate effectively. • Drove and led key re-organisational structures to meet customer and business strategies, working in conjunction with HR teams in the development of key messages, collateral and presentations to deliver key organisation changes. • Innovation mindset, proven delivery of digital technology encompassing AI, Web, Omni channel, ecosystem and App builds. Understands trends and best practices along with significant Digital Transformation and Product creation and delivery delivery experience through Agile delivery. • Proven ability of networking at an industry level as well as engaging with third parties to determine best practice, benchmark strategic thinking and build relationships beneficial to the business. • Prolific continuity in delivering great value in Transformation delivery with a constant ROI <2 Years.

Liam Farnell speaks the following languages:
No languages available.

Liam Farnell has prior experience in the following industries:
Valentis Advisory , Direct Line , Direct Line , Direct Line , Direct Line , Direct Line , Direct Line , Lloyds Banking Group General Insurance , Lloyds Banking , Lloyds Banking Group General Insurance , Lloyds Banking Group General Insurance , Hbos

Liam Farnell has the following professional experience:
360globalnet , Valentis Advisory , Farnell Bridal , Direct Line , Direct Line , Direct Line , Direct Line , Direct Line , Direct Line , Lloyds Banking Group General Insurance , Lloyds Banking , Lloyds Banking Group General Insurance , Lloyds Banking Group General Insurance , Hbos .