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Lisa Hoeppner

Self-motivated highly organized individual with excellent communication skills. Results-oriented, decision maker with proven record of increased responsibility... | Bartlett, Illinois, United States

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Lisa Hoeppner’s Emails li****@mc****.com

Lisa Hoeppner’s Phone Numbers No phone number available.

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Lisa Hoeppner’s Location Bartlett, Illinois, United States

Lisa Hoeppner’s Expertise Self-motivated highly organized individual with excellent communication skills. Results-oriented, decision maker with proven record of increased responsibility in a fast-pace environment while completing multi-functional projects. Areas of expertise include Customer Service, Inside Sales, Order Processing and Administrative/Management. Experience includes: JD Edwards, SAP, Microsoft Office (Word, PowerPoint, and Excel). PROFESSIONAL EXPERIENCE J.M. Smucker (Formerly SARA LEE FOOD SERVICE – COFFEE DIVISION) Lisle, IL Customer Service Account Manager • Manages Distributor/National PO’s - Reviews, codes, keys and ensures all orders are processed in a timely manner and assist customers to ship schedules with proper lead time for the customer and the company. • Negotiates directly and indirectly with and on behalf of internal and external customers, to identify and implement creative solutions and resolve issues which negatively impact any aspect of the order-to-cash cycle, Sara Lee Foods relationship with its customers and/or the timely and accurate delivery of products to external customers • Utilizes available data, reports and other resources to identify and implement the most efficient and cost-effective logistical process for the timely and accurate delivery of product to assigned external customers, taking into consideration factors such as, diverse product temperature class requirements within the order, coordination of orders for delivery to multiple customers, current inventory availability, appropriateness and availability of transportation resources, and product shelf-life, and other potential issues which may impact any aspect of the order to cash cycle. • Handles all customer service concerns, ensuring prompt resolution. • Lead in training CSAM’s with new start up office with the location transfer. • Customer Visits to strengthen relationships. Worked Food Shows with Sales.

Lisa Hoeppner’s Current Industry Mccain Foods

Lisa Hoeppner’s Prior Industry
Campbell Soup Company Food Service | Sara Lee | Jm Smucker | Mccain Foods

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Work Experience

Mccain Foods

Customer Solutions Specialist

Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Mccain Foods

Customer Service Coordinator

Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Jm Smucker

Customer Service Account Manager

Sun Feb 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Sara Lee

CSAM

Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Campbell Soup Company Food Service

Customer Service Account Manager

Tue Apr 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Lisa Hoeppner Email Addresses

li****@mc****.com Work Email

li****@mc****.com Personal Email

FAQ About Lisa Hoeppner

Lisa Hoeppner is located at
Bartlett, Illinois, United States

Lisa Hoeppner is a
Self-motivated highly organized individual with excellent communication skills. Results-oriented, decision maker with proven record of increased responsibility in a fast-pace environment while completing multi-functional projects. Areas of expertise include Customer Service, Inside Sales, Order Processing and Administrative/Management. Experience includes: JD Edwards, SAP, Microsoft Office (Word, PowerPoint, and Excel). PROFESSIONAL EXPERIENCE J.M. Smucker (Formerly SARA LEE FOOD SERVICE – COFFEE DIVISION) Lisle, IL Customer Service Account Manager • Manages Distributor/National PO’s - Reviews, codes, keys and ensures all orders are processed in a timely manner and assist customers to ship schedules with proper lead time for the customer and the company. • Negotiates directly and indirectly with and on behalf of internal and external customers, to identify and implement creative solutions and resolve issues which negatively impact any aspect of the order-to-cash cycle, Sara Lee Foods relationship with its customers and/or the timely and accurate delivery of products to external customers • Utilizes available data, reports and other resources to identify and implement the most efficient and cost-effective logistical process for the timely and accurate delivery of product to assigned external customers, taking into consideration factors such as, diverse product temperature class requirements within the order, coordination of orders for delivery to multiple customers, current inventory availability, appropriateness and availability of transportation resources, and product shelf-life, and other potential issues which may impact any aspect of the order to cash cycle. • Handles all customer service concerns, ensuring prompt resolution. • Lead in training CSAM’s with new start up office with the location transfer. • Customer Visits to strengthen relationships. Worked Food Shows with Sales. Mccain Foods

Lisa Hoeppner currently works in the
Mccain Foods

Lisa Hoeppner specializes in
Self-motivated highly organized individual with excellent communication skills. Results-oriented, decision maker with proven record of increased responsibility in a fast-pace environment while completing multi-functional projects. Areas of expertise include Customer Service, Inside Sales, Order Processing and Administrative/Management. Experience includes: JD Edwards, SAP, Microsoft Office (Word, PowerPoint, and Excel). PROFESSIONAL EXPERIENCE J.M. Smucker (Formerly SARA LEE FOOD SERVICE – COFFEE DIVISION) Lisle, IL Customer Service Account Manager • Manages Distributor/National PO’s - Reviews, codes, keys and ensures all orders are processed in a timely manner and assist customers to ship schedules with proper lead time for the customer and the company. • Negotiates directly and indirectly with and on behalf of internal and external customers, to identify and implement creative solutions and resolve issues which negatively impact any aspect of the order-to-cash cycle, Sara Lee Foods relationship with its customers and/or the timely and accurate delivery of products to external customers • Utilizes available data, reports and other resources to identify and implement the most efficient and cost-effective logistical process for the timely and accurate delivery of product to assigned external customers, taking into consideration factors such as, diverse product temperature class requirements within the order, coordination of orders for delivery to multiple customers, current inventory availability, appropriateness and availability of transportation resources, and product shelf-life, and other potential issues which may impact any aspect of the order to cash cycle. • Handles all customer service concerns, ensuring prompt resolution. • Lead in training CSAM’s with new start up office with the location transfer. • Customer Visits to strengthen relationships. Worked Food Shows with Sales.