Lisa Kraas

Lisa Kraas

Director, Customer Success at BMC Software | The Colony, Texas, United States

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Work Experience

BMC Software

Director of Customer Success

2021-09-01 — Present

BMC Software

Director, Business Relationship Management SaaS Customer Operations

2018-09-01 — 2021-09-01

BMC Software

Principal Customer Success Manager for Remedyforce and ITaaS

2014-12-01 — 2018-08-01

Dex Media (Formerly SuperMedia LLC)

IT Solutions Manager

2012-05-01 — 2014-12-01

Dex Media (Formerly SuperMedia LLC)

IT Business Support & Business Continuity Manager

2008-01-01 — 2012-05-01

Idearc Media (Formerly Verizon Information Services)

Computer Operations Manager

2000-01-01 — 2007-12-01

Verizon Information Services (Formerly GTE Directories)

Help Center Manager & Customer Advocate

1997-02-01 — 1999-12-01

Skills

software information technology itsm bsm saas cloud computing asset cmdb itil workflow

Languages

English