
Lisa Sortevik
Program Management Leader: Successful background in team building, with proven leadership skills, customer satisfaction, process improvement, P&L... | Cedar Park, Texas, United States
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Lisa Sortevik’s Emails li****@de****.com
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Lisa Sortevik’s Location Cedar Park, Texas, United States
Lisa Sortevik’s Expertise Program Management Leader: Successful background in team building, with proven leadership skills, customer satisfaction, process improvement, P&L management, revenue growth, procurement and increased market share, and cross-functional management. Professional Results: • Successfully manage program of annual 480 million with 20 pts of margin • Increased Customer Satisfaction from 40% to 98% on large scale programs • Developed new Line of Business, Infrastructure offering, bringing in 2.1M in pilot at 27 pts of margin • Increased solution productivity by 50% • Earned Gold Award for Enterprise Process development • Established first Federal Solution Design Center for non-standard service offerings • Instrumental in on-boarding Intake Pre-sales Process to Latin America and Canada • Globalized the Post-sales process to on-board Latin American and Canada • Increased 2 week, 50K deployment to on-site two year program, over 2 million in revenue • Improved negative margin program from -16% to completion at 36% • Redefined Service Account Manager role allowing Sales Personnel to provide as a billable service offering • Managed to 100% SLA’s for first year of Federal Solution Design Center
Lisa Sortevik’s Current Industry Dell Technologies
Lisa
Sortevik’s Prior Industry
Teksystems
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Dell
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Dell Technologies
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Work Experience

Dell Technologies
Partner Management Specialist
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Dell
Global Program Manager
Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell
Global Process Engineer
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell
Manager - Intake - ABU
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell
Global Program Manager - NMCI
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell
Service Account Manager
Sat Jul 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Teksystems
National Project Manager
Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)