
Lizel Jonker
Lizel Jonker is an award-winning professional with a proven track record of excellence in project management and customer... | South Africa
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Lizel Jonker’s Emails li****@si****.co
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Lizel Jonker’s Location South Africa
Lizel Jonker’s Expertise Lizel Jonker is an award-winning professional with a proven track record of excellence in project management and customer relationship management. With extensive experience in the event management and marketing industry, she had contributed to the delivery of engaging conferences and prestigious award ceremonies for top-tier brands and organisations. Building her career in Sales, Key Account Management, and Business Development, she is a visionary leader, driving an increase in rebook rates, client retention, and revenue generation. Having mastered project planning in her current role as a Customer Delight Manager at TOPCO Media & Communications (Pty) Ltd, Lizel balances a keen eye for detail and aptitude for time management to fulfil project deliverables and milestones with precision. Working collaboratively with internal and external teams, she facilitates seamless coordination between marketing departments, PR companies, agencies, and social media specialists. This ability to thrive in fast-paced environments, with a dedicated focus on exceptional service delivery, positions her as a highly effective Project Manager. Her innate talent for relationship building shines through as she confidently engages with clients, sponsors, and stakeholders to deeply understand their unique needs and expectations. By utilising her exceptional communication style, she ensures clients' objectives are not only met but surpassed with the utmost care. One of her key strengths lies in her customer onboarding and success management prowess. By gaining a robust understanding of the client's pain points and requirements, she streamlines the onboarding process, creating a smooth and positive experience from the onset. Her personalised welcome emails, well-crafted briefing questionnaires, and swift collection of required materials set clients up for unparalleled success. The proof of her commitment to customer success can be seen in high Net Promoter Scores received from clients. The multitude of glowing testimonials from satisfied clients further demonstrates the deep trust and satisfaction they have in the exceptional services she provides. For Lizel, customer success is not just a metric—it is a commitment to building strong and enduring relationships and ensuring a memorable journey for clients. Her extraordinary abilities and unwavering dedication make her a true standout in the field of both project management and customer relationship management.
Lizel Jonker’s Current Industry Topco Media
Lizel
Jonker’s Prior Industry
Topco Media
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The Singer Group Of Companies
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Work Experience

Topco Media
Customer Delight Manager
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Topco Media
Independent Contractor
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
The Singer Group Of Companies
Business Development Manager | Key Accounts Manager / Sales - Embassy Travel (Pty) Ltd
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Topco Media
Business Development Manager | Other Roles As Listed
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Earlier Employment Synopsis
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)