
Lloyd Quellette
Known as a self-motivated IT and customer service professional, I offer strong technical support, and administrative experience across... | Toledo, Ohio, United States
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Lloyd Quellette’s Location Toledo, Ohio, United States
Lloyd Quellette’s Expertise Known as a self-motivated IT and customer service professional, I offer strong technical support, and administrative experience across the internet and telecom industries as well as not-for-profit entities. I possess a stellar background in problem solving and team coordination, combined with a record of handling high impact tech issues and efficiently managing concurrent tasks with ease. Relying on my solid communication skills, I am able to build strong rapport with both clients and vendors while quickly resolving their questions, concerns, or issues. My most recent roles demonstrate my success in streamlining processes, meeting deadlines, and ensuring compliance with regulations while enhancing customer service. I am known as a solutions-focused professional who recognizes the interdependence of people, processes, technology, and organizational culture, and I have the people skills and drive necessary to excel as a IT support specialist and team member. Expertise areas: Customer Relations, Team Leadership, Critical Thinking Computer proficient: ACSR (Echverdis), Stellerad, CHR system (Omnia- billing, facilities management),IOS, proprietary troubleshooting systems (Broadsoft) as well as Microsoft Office: Word, Excel, PowerPoint, Outlook)
Lloyd Quellette’s Current Industry Apple
Lloyd
Quellette’s Prior Industry
Monroe Bank And Trust
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Key Bank
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Convergys
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Telesystem
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Apple
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Work Experience

Apple
iOS Tier 2 Advisor
Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Apple
Apple Care Tier 1 Advisor
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Telesystem
Tier II Technical Support
Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Telesystem
Business Representative
Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Convergys
Team Leader
Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Key Bank
Credit Analyst
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Monroe Bank And Trust
Credit Analyst
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)