Loren Kien lkien@lumentechnologies.com & & +1 855-891-4083 | With over 8 years of experience in HR operations and technology, I am passionate about transforming and optimizing the HR function to deliver value, impact, and excellence. As the Director of Global Talent Operations at OpenText, I lead a team of HR professionals who are responsible for managing and enhancing the HR systems, processes, and services that support the talent strategy and operations. In my previous role as the Director of HR Shared Services Operations & Technology at Lumen Technologies, I successfully implemented and developed various HR technology solutions, such as SAP SuccessFactors, ServiceNow, and RPA, that improved the employee experience, reduced costs, and increased efficiency. I also managed a 97M budget and introduced and scaled several large-scale transformation initiatives across the organization, impacting 48,000 employees. Some of my achievements include eliminating over 2M in costs with RPAs, reducing HR ticket volume by 30% with ServiceNow, and enhancing the learning technology platform with Skillsoft Percipio. I leveraged my skills in HR business intelligence, HR information systems, HR automation, and HR process optimization to deliver these results.

Loren Kien

With over 8 years of experience in HR operations and technology, I am passionate about transforming and optimizing...

Atlanta, Atlanta, United States

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Loren Kien’s Emails [email protected]

Loren Kien’s Phone Numbers 1855891****

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Loren Kien’s Location Atlanta, Atlanta, United States

Loren Kien’s Expertise With over 8 years of experience in HR operations and technology, I am passionate about transforming and optimizing the HR function to deliver value, impact, and excellence. As the Director of Global Talent Operations at OpenText, I lead a team of HR professionals who are responsible for managing and enhancing the HR systems, processes, and services that support the talent strategy and operations. In my previous role as the Director of HR Shared Services Operations & Technology at Lumen Technologies, I successfully implemented and developed various HR technology solutions, such as SAP SuccessFactors, ServiceNow, and RPA, that improved the employee experience, reduced costs, and increased efficiency. I also managed a 97M budget and introduced and scaled several large-scale transformation initiatives across the organization, impacting 48,000 employees. Some of my achievements include eliminating over 2M in costs with RPAs, reducing HR ticket volume by 30% with ServiceNow, and enhancing the learning technology platform with Skillsoft Percipio. I leveraged my skills in HR business intelligence, HR information systems, HR automation, and HR process optimization to deliver these results.

Loren Kien’s Current Industry Opentext

Loren Kien’s Prior Industry
Bny Mellon | Lumen Technologies | Opentext

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Work Experience

Opentext

Director, Global Talent Operations

Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Lumen Technologies

Director, HR Shared Services Operations & Technology

Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Lumen Technologies

Sr. Manager, Talent Development

Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Lumen Technologies

Lead Analyst, HR Analytics

Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Lumen Technologies

Supervisor Talent Operations

Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Lumen Technologies

SR Analyst

Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Bny Mellon

Electronic Service Operations - Technical Process Expert

Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Bny Mellon

Derivative Ops Specialist

Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

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FAQ About Loren Kien

Loren Kien is located at
Atlanta, Atlanta, United States

Loren Kien is a
With over 8 years of experience in HR operations and technology, I am passionate about transforming and optimizing the HR function to deliver value, impact, and excellence. As the Director of Global Talent Operations at OpenText, I lead a team of HR professionals who are responsible for managing and enhancing the HR systems, processes, and services that support the talent strategy and operations. In my previous role as the Director of HR Shared Services Operations & Technology at Lumen Technologies, I successfully implemented and developed various HR technology solutions, such as SAP SuccessFactors, ServiceNow, and RPA, that improved the employee experience, reduced costs, and increased efficiency. I also managed a 97M budget and introduced and scaled several large-scale transformation initiatives across the organization, impacting 48,000 employees. Some of my achievements include eliminating over 2M in costs with RPAs, reducing HR ticket volume by 30% with ServiceNow, and enhancing the learning technology platform with Skillsoft Percipio. I leveraged my skills in HR business intelligence, HR information systems, HR automation, and HR process optimization to deliver these results. Opentext

Loren Kien currently works in the
Opentext

Loren Kien specializes in
With over 8 years of experience in HR operations and technology, I am passionate about transforming and optimizing the HR function to deliver value, impact, and excellence. As the Director of Global Talent Operations at OpenText, I lead a team of HR professionals who are responsible for managing and enhancing the HR systems, processes, and services that support the talent strategy and operations. In my previous role as the Director of HR Shared Services Operations & Technology at Lumen Technologies, I successfully implemented and developed various HR technology solutions, such as SAP SuccessFactors, ServiceNow, and RPA, that improved the employee experience, reduced costs, and increased efficiency. I also managed a 97M budget and introduced and scaled several large-scale transformation initiatives across the organization, impacting 48,000 employees. Some of my achievements include eliminating over 2M in costs with RPAs, reducing HR ticket volume by 30% with ServiceNow, and enhancing the learning technology platform with Skillsoft Percipio. I leveraged my skills in HR business intelligence, HR information systems, HR automation, and HR process optimization to deliver these results.

Loren Kien speaks the following languages:
No languages available.

Loren Kien has prior experience in the following industries:
Lumen Technologies , Lumen Technologies , Lumen Technologies , Lumen Technologies , Lumen Technologies , Bny Mellon , Bny Mellon

Loren Kien has the following professional experience:
Opentext , Lumen Technologies , Lumen Technologies , Lumen Technologies , Lumen Technologies , Lumen Technologies , Bny Mellon , Bny Mellon .