Louis Op Den Brouw

FAQ About Louis Op Den Brouw

• What is Louis Op Den Brouw's address?

  Louis Op Den Brouw is located at
  Apeldoorn, Gelderland, Netherlands

• What is Louis Op Den Brouw's job title?

  Louis Op Den Brouw is a
  In the field of IT Service Management, I have over 25 years of experience in assessing, designing, implementing and evaluating IT Service Management solutions in complex customer environments. The type of business ranges from government to telecommunication to banking all with focus on managing the service that is provided to the end-customer. Over the years, I have been involved in the full life cycle of the projects from the initial assessment, technical solution design, technical and process implementation to maturity assessment after the project had finished. The implementation of IT Service Management needs a balance between Tool, Organization and Process to obtain a high level of quality of service. I can act on all three areas. I have a in dept knowledge on the ITIL processes. I have been working with the 3 leading Service Management tools during the projects. Implementing Service Management requires an Organization that is governed to carry out the processes. I have worked with different organizations to optimize their performance in the connection with tools and processes. A Service Management solution is like a spider in a web, connected to other systems, databases and external applications from customers or suppliers. I have designed and developed different interfaces between the SM application and back office systems. Working to bring light into the relationship between Cloud Computing and IT Service Management. How they influence each other. Specialties: Conducting workshops and awareness sessions focused on tool implementation and IT Service Management Optimization of IT Organisations, creating the link between Business and IT. Hosting ITIL games (ISM, Apollo 13) Knowledge of different process models like eTOM, PRM-IT, ITUP, ITIL, ISM. Relationship between Cloud Computing and IT Service Management Worked with different IT Service Management tooling: - IBM: - TSRM - CCMDB - BMC - ITSM - Atrium - HP - BTO - HPSD Bmc Software

• What industry does Louis Op Den Brouw currently work in?

  Louis Op Den Brouw currently works in the
  Bmc Software

• What is Louis Op Den Brouw's area of expertise?

  Louis Op Den Brouw specializes in
  In the field of IT Service Management, I have over 25 years of experience in assessing, designing, implementing and evaluating IT Service Management solutions in complex customer environments. The type of business ranges from government to telecommunication to banking all with focus on managing the service that is provided to the end-customer. Over the years, I have been involved in the full life cycle of the projects from the initial assessment, technical solution design, technical and process implementation to maturity assessment after the project had finished. The implementation of IT Service Management needs a balance between Tool, Organization and Process to obtain a high level of quality of service. I can act on all three areas. I have a in dept knowledge on the ITIL processes. I have been working with the 3 leading Service Management tools during the projects. Implementing Service Management requires an Organization that is governed to carry out the processes. I have worked with different organizations to optimize their performance in the connection with tools and processes. A Service Management solution is like a spider in a web, connected to other systems, databases and external applications from customers or suppliers. I have designed and developed different interfaces between the SM application and back office systems. Working to bring light into the relationship between Cloud Computing and IT Service Management. How they influence each other. Specialties: Conducting workshops and awareness sessions focused on tool implementation and IT Service Management Optimization of IT Organisations, creating the link between Business and IT. Hosting ITIL games (ISM, Apollo 13) Knowledge of different process models like eTOM, PRM-IT, ITUP, ITIL, ISM. Relationship between Cloud Computing and IT Service Management Worked with different IT Service Management tooling: - IBM: - TSRM - CCMDB - BMC - ITSM - Atrium - HP - BTO - HPSD

• Which languages does Louis Op Den Brouw speak? 

  Louis Op Den Brouw speaks the following languages:
  No languages available.

• Which industries has Louis Op Den Brouw previously worked in?   

  Louis Op Den Brouw has prior experience in the following industries:
  Bmc Software , Ibm , Ibm , Mansystems , Carpet Land

• What is Louis Op Den Brouw’s work experience?  

  Louis Op Den Brouw has the following professional experience:
  Bmc Software , Bmc Software , Ibm , Ibm , Mansystems , Carpet Land .

• How can I find Louis Op Den Brouw on LinkedIn?  

  You can view Louis Op Den Brouw’s
  LinkedIn profile at LinkedIn URL.

• What are Louis Op Den Brouw’s work email addresses?  

  Louis Op Den Brouw’s work email addresses are
  [email protected] .

• What company does Louis Op Den Brouw work for?  

  Louis Op Den Brouw works at
  Bmc Software