
Mahesh Dahilkar
• Currently working as a ServiceNow Delivery Manager with Infosys, possessing over 18 Years of IT experience with good... | Maharashtra, Maharashtra, India
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Mahesh Dahilkar’s Emails ma****@in****.com
Mahesh Dahilkar’s Phone Numbers No phone number available.
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Mahesh Dahilkar’s Location Maharashtra, Maharashtra, India
Mahesh Dahilkar’s Expertise • Currently working as a ServiceNow Delivery Manager with Infosys, possessing over 18 Years of IT experience with good technical & functional background in Enterprise Management tools like ServiceNow, APM tools like HP BSM, AppDynamics, and expertise in managing mission critical systems. • PMP (Project Management Professional) and PRINCE2 Practitioner certified professional, I possess excellent exposure to Telecom, IT & Finance domains, with excellent communication, client interfacing skills and analytical ability. • I have been a part of large and medium scale IT implementations, helping me garner a diversified experience in the IT industry varying from Project Management and Business Analysis including - Designing, Development, Support, Testing and Implementation of client services in CRM, Finance/Banking & Telecom domains. • Commitment to work and ethics are my primary traits. • Successfully completed ServiceNow certifications: CSA (Certified System administrator), CIS-ITSM (Certified Implementation Specialist – IT Service Management) along with Infosys internal Global Agile certification. • Out of 17.5 Years of IT experience, recent 4 Years of Functional and implementation experience in ServiceNow tool (in ITSM, ITBM & SecOps domains). • Insightful understanding of ITIL Foundation Framework which includes Service Delivery functions such as Incident Management, Problem Management, Configuration Management, Change Management & Release Management. • Primary Technical/Functional Skills: Enterprise Management tool like ServiceNow, APM tools like HP-BSM, & AppDynamics, Project Management using Agile Methodology • Core Competencies: IT Project Management, Service Delivery Management, Client engagement, Stakeholder Management, Account Management, Team building & Leadership, Application Operations management. • Expertise in end-to-end IT Project Management; skilled in managing project team and ensuring high-quality deliverables that meet timeline and budgetary targets
Mahesh Dahilkar’s Current Industry Infosys
Mahesh
Dahilkar’s Prior Industry
Amdocs
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Capgemini
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Accenture
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Tech Mahindra
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Vodafone India Services
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Infosys
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Nihilent
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Work Experience

Infosys
Principal Consultant
Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Nihilent
Delivery Manager
Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Infosys
Lead Consultant
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone India Services
Deputy Manager
Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Tech Mahindra
Team Lead
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Sr. Software Engineer
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Capgemini
Consultant
Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Amdocs
Sr. Subject Matter Expert
Tue Nov 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)