
Maike Mitchell
A friendly and focused individual with 13 years customer service experience and 4 years administrative experience. Previously... | Halifax, England, United Kingdom
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Maike Mitchell’s Emails ma****@ca****.gov
Maike Mitchell’s Phone Numbers No phone number available.
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Maike Mitchell’s Location Halifax, England, United Kingdom
Maike Mitchell’s Expertise A friendly and focused individual with 13 years customer service experience and 4 years administrative experience. Previously employed at large companies, non-profits, local authorities, and family-owned businesses successfully adjusting to different roles and working environments. Can bring additional creative design, social media, and general technology skills. I desire to use my organisational skills to support those making direct changes in people's lives. SOFT AND HARD SKILLS Technology – CIM, CPOMS, MS Office, Photoshop, social media, research, printers and scanners, VPN, two factor authentication. Organisation – tasks, calendars, spreadsheets, diaries, managing emails, post, pre-planned maintenance and repairs reporting. Business awareness – legislation (equality and diversity, GDPR etc.), Values, Goals, Vision. Customer service – cultivating and maintaining internal and external relationships. Attention to detail – GDPR, inventory, social media, purchasing, petty cash. Meetings – Teams, Zoom, Whypay, minuting, equipment set up. ACHIEVEMENTS Turning Point – Organised and digitised historic physical files from the last 10 years. Bringing the hub in line with the Safety and Security Management System (SSMS). Passed audit inspections. Calderdale MBC – Assisted with improving Child Protection Online Management System (CPOMS) practices between schools and safeguarding. Provided training across departments to engage with CPOMS, leading its use nationally. Calderdale MBC – Tested technology, created manuals and provided training for colleagues around virtual conferences to avoid disruptions to services during the pandemic. This covered Zoom then Teams. Frame Smart – Used problem solving to learn and implement how to bulk list on amazon using excel and optimise over 3000+ listings.
Maike Mitchell’s Current Industry Turning Point Inspiring Recovery
Maike
Mitchell’s Prior Industry
Calderdale Council
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Hale
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Locality
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Blockbuster
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White Ribbon Campaign
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Ibis Budget Hotel
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Cwf
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Toolstation
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Frame Smart
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Turning Point Inspiring Recovery
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Work Experience

Turning Point Inspiring Recovery
Administrator
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Calderdale Council
Apprentice Business Support Assistant
Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Calderdale Council
Apprentice Business Support Assistant
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Frame Smart
Staff Member
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Toolstation
Temporary Supervisor
Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Toolstation
Customer Service Representative Key Holder
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Cwf
Sales Advisor
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibis Budget Hotel
Multitask Receptionist
Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
White Ribbon Campaign
Communications And Admin Volunteer
Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Blockbuster
Customer Service Representative
Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Locality
Trainee Community Organiser
Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Hale
Communications Volunteer
Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Calderdale Council
Apprentice Business Support Assistant
— Present