Manish Agrawal
Result oriented Scrum, Agile & ITIL certified, Telco IT Operation & Solution delivery leader with more than two... | Three, Reading, United Kingdom
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Manish Agrawal’s Emails ma****@th****.co
Manish Agrawal’s Phone Numbers No phone number available.
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Manish Agrawal’s Location Three, Reading, United Kingdom
Manish Agrawal’s Expertise Result oriented Scrum, Agile & ITIL certified, Telco IT Operation & Solution delivery leader with more than two decades of experience in Digital Transformation, leading Operations, Managed Service setup & execution, Contract Negotiation, Service Management, Solution Engineering, Project & Program Management, Service & Process improvements. Proven ability to build, optimise, and support BSS/OSS products for large Telco operators, led high performing multicultural teams across India, UK, Europe & USA in an onsite/offshore Managed Service model & exceeding customer’s service expectations (CSAT score). Helped organisation in Cost & Resource optimisation, Operation excellence & organic/inorganic growth to improve revenue & profit margin. Key Skills: * Contract negotiation, Partner Management * “C” level communication, maintaining & building relationships at senior leadership levels * P&L management * Service Management, Service Assurance * Service & Process improvement, Operational excellence * Resource, Budget & Project management * Strong commercial awareness & business acumen * Managed Service contract negotiation, setup & execution * Pre-Sales & Bid management support * Operation & Service Management – blend of strong technical & functional BSS knowledge * Identify & led to new business opportunities (Organic & Inorganic growth) * Team Leadership - Managing Team Leads & Managers, Team appraisals & growth plan * Knowledge Management
Manish Agrawal’s Current Industry Netcracker Technology
Manish
Agrawal’s Prior Industry
Wipro
|
Talktalk
|
Ericsson
|
Tech Mahindra
|
Hutchison H3g
|
Netcracker Technology
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Work Experience
Netcracker Technology
Operations Manager (Head of BSS)/Application Support)
Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Hutchison H3g
Operation Lead – BSS & Revenue Assurance
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Tech Mahindra
Billing Ops Managed Service (L2/L3), Service Management, Client - H3G- '3' mobile, UK
Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ericsson
BSS Lead – Managed Service (L2 & L3) Client - H3G,UK
Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Talktalk
Technical Project Manager (Operation) & SPOC through Patni Telecom Solutions, U.K. (Cap Gemini)
Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro
Technical Project Manager/ (Solution Delivery) for client '3' mobile, UK
Tue Apr 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro
Tech Lead/ SPOC for client Airtel Ltd (Bharti Group)
Wed Mar 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Manish Agrawal Email Addresses
FAQ About Manish Agrawal
-
Manish Agrawal is located at
Three, Reading, United Kingdom -
Manish Agrawal is a
Result oriented Scrum, Agile & ITIL certified, Telco IT Operation & Solution delivery leader with more than two decades of experience in Digital Transformation, leading Operations, Managed Service setup & execution, Contract Negotiation, Service Management, Solution Engineering, Project & Program Management, Service & Process improvements. Proven ability to build, optimise, and support BSS/OSS products for large Telco operators, led high performing multicultural teams across India, UK, Europe & USA in an onsite/offshore Managed Service model & exceeding customer’s service expectations (CSAT score). Helped organisation in Cost & Resource optimisation, Operation excellence & organic/inorganic growth to improve revenue & profit margin. Key Skills: * Contract negotiation, Partner Management * “C” level communication, maintaining & building relationships at senior leadership levels * P&L management * Service Management, Service Assurance * Service & Process improvement, Operational excellence * Resource, Budget & Project management * Strong commercial awareness & business acumen * Managed Service contract negotiation, setup & execution * Pre-Sales & Bid management support * Operation & Service Management – blend of strong technical & functional BSS knowledge * Identify & led to new business opportunities (Organic & Inorganic growth) * Team Leadership - Managing Team Leads & Managers, Team appraisals & growth plan * Knowledge Management Netcracker Technology -
Manish Agrawal currently works in the
Netcracker Technology -
Manish Agrawal specializes in
Result oriented Scrum, Agile & ITIL certified, Telco IT Operation & Solution delivery leader with more than two decades of experience in Digital Transformation, leading Operations, Managed Service setup & execution, Contract Negotiation, Service Management, Solution Engineering, Project & Program Management, Service & Process improvements. Proven ability to build, optimise, and support BSS/OSS products for large Telco operators, led high performing multicultural teams across India, UK, Europe & USA in an onsite/offshore Managed Service model & exceeding customer’s service expectations (CSAT score). Helped organisation in Cost & Resource optimisation, Operation excellence & organic/inorganic growth to improve revenue & profit margin. Key Skills: * Contract negotiation, Partner Management * “C” level communication, maintaining & building relationships at senior leadership levels * P&L management * Service Management, Service Assurance * Service & Process improvement, Operational excellence * Resource, Budget & Project management * Strong commercial awareness & business acumen * Managed Service contract negotiation, setup & execution * Pre-Sales & Bid management support * Operation & Service Management – blend of strong technical & functional BSS knowledge * Identify & led to new business opportunities (Organic & Inorganic growth) * Team Leadership - Managing Team Leads & Managers, Team appraisals & growth plan * Knowledge Management -
Manish Agrawal speaks the following languages:
No languages available. -
Manish Agrawal has prior experience in the following industries:
Netcracker Technology , Hutchison H3g , Tech Mahindra , Ericsson , Talktalk , Wipro , Wipro -
Manish Agrawal has the following professional experience:
Netcracker Technology , Hutchison H3g , Tech Mahindra , Ericsson , Talktalk , Wipro , Wipro . -
You can view Manish Agrawal’s
LinkedIn profile at LinkedIn URL. -
Manish Agrawal’s work email addresses are
[email protected] . -
Manish Agrawal works at
Netcracker Technology
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