
Manoj Iyer
• Diligent professional with 15 years of experience in Operations Management, Process Development, Team Management, SLA Management and Training... | Pune, Pune, India
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Manoj Iyer’s Emails ma****@tc****.com
Manoj Iyer’s Phone Numbers No phone number available.
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Manoj Iyer’s Location Pune, Pune, India
Manoj Iyer’s Expertise • Diligent professional with 15 years of experience in Operations Management, Process Development, Team Management, SLA Management and Training & Development. • Experienced in establishing and transforming operations to efficient, reliable, fast and user friendly processes for error free processing. • Building, heading and mentoring teams to provide consistent performances in demanding situations to achieve organizational goals. • Complete understanding of Outsourcing operations and success in steering teams to enhanced growth, process excellence and effective client servicing. • Distinction of successful business process re-structuring, capacity planning, performance measurement and quality, implementation of robust solutions. • Deft in ensuring process quality through Quality Audits and inculcating a quality culture among team members. • Proven experience of combining strong leadership skills, expert process knowledge, communication skills and multitasking capabilities.
Manoj Iyer’s Current Industry Adp
Manoj
Iyer’s Prior Industry
Gtl
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Intelenet Global Services
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Tata Consultancy Services
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Altisource
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Adp
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Work Experience

Adp
DM- Operations
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Altisource
Global Operations Manager
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Altisource
Assistant Manager Operations
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Assistant Manager Operations Support
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Unit Manager Operations
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Sr. Customer Service Executive
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Intelenet Global Services
Online Banking Officer
Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Gtl
Customer Service Executive
Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)