Manoj Pathak

FAQ About Manoj Pathak

• What is Manoj Pathak's address?

  Manoj Pathak is located at
  Bengaluru, Bengaluru, India

• What is Manoj Pathak's job title?

  Manoj Pathak is a
  Profile Summary    Enterprising professional with 18 years of experience in Customer Service Operations.    Presently associated with Kohler India Corp. pvt. Ltd, Senior Manger Customer Service.    Developed a skilled team through effective delegation of work based on the interests, strengths & weaknesses   Comprehensive knowledge of business process analysis and design, reengineering, process rationalization, cost control, capacity planning, performance measurement and quality   Proficient in managing the entire gamut of team management activities with continuous improvement in service delivery, circulating reports among team members, analyzing performance, attendance, attrition, and coaching & delivering feedback to an individual for enhanced performance       Revived and revamped several projects that were struggling to achieve the client SLAs, by offering consultant solutions       Keen customer-centric approach with skills in addressing client priorities and resolving escalations within prescribed TAT, thereby attaining client delight and high compliance scores       Resourceful in setting out in-house quality standards for various operational areas, ensuring high-quality customer experience while adhering to SLAs for their services   Kohler

• What industry does Manoj Pathak currently work in?

  Manoj Pathak currently works in the
  Kohler

• What is Manoj Pathak's area of expertise?

  Manoj Pathak specializes in
  Profile Summary    Enterprising professional with 18 years of experience in Customer Service Operations.    Presently associated with Kohler India Corp. pvt. Ltd, Senior Manger Customer Service.    Developed a skilled team through effective delegation of work based on the interests, strengths & weaknesses   Comprehensive knowledge of business process analysis and design, reengineering, process rationalization, cost control, capacity planning, performance measurement and quality   Proficient in managing the entire gamut of team management activities with continuous improvement in service delivery, circulating reports among team members, analyzing performance, attendance, attrition, and coaching & delivering feedback to an individual for enhanced performance       Revived and revamped several projects that were struggling to achieve the client SLAs, by offering consultant solutions       Keen customer-centric approach with skills in addressing client priorities and resolving escalations within prescribed TAT, thereby attaining client delight and high compliance scores       Resourceful in setting out in-house quality standards for various operational areas, ensuring high-quality customer experience while adhering to SLAs for their services  

• Which languages does Manoj Pathak speak? 

  Manoj Pathak speaks the following languages:
  No languages available.

• Which industries has Manoj Pathak previously worked in?   

  Manoj Pathak has prior experience in the following industries:
  Kohler , Kohler , Kohler , Jaquar , Jaquar , Jaquar , Eureka Forbes , Eureka Forbes , Eureka Forbes

• What is Manoj Pathak’s work experience?  

  Manoj Pathak has the following professional experience:
  Kohler , Kohler , Kohler , Kohler , Jaquar , Jaquar , Jaquar , Eureka Forbes , Eureka Forbes , Eureka Forbes .

• How can I find Manoj Pathak on LinkedIn?  

  You can view Manoj Pathak’s
  LinkedIn profile at LinkedIn URL.

• What are Manoj Pathak’s work email addresses?  

  Manoj Pathak’s work email addresses are
  [email protected] .

• What company does Manoj Pathak work for?  

  Manoj Pathak works at
  Kohler