
Marc Salegna
I am a Business Technical Support Specialist at Altice USA, where I provide chat-based resolution for advanced technical... | Commack, New York, United States
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Marc Salegna’s Emails ma****@al****.com
Marc Salegna’s Phone Numbers No phone number available.
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Marc Salegna’s Location Commack, New York, United States
Marc Salegna’s Expertise I am a Business Technical Support Specialist at Altice USA, where I provide chat-based resolution for advanced technical issues for various Altice products and services, such as Smart WIFI, Altice Voice, Altice Online, Altice One, Altice Mobile, and Static IP support. I work with both consumer and business customers, delivering expert guidance and education on best practices and procedures to optimize their user experience and satisfaction. I have a strong background in IT, with multiple certifications and associate degrees in computer repair technology, networking, and web development. I am currently pursuing another associate degree in cyber/computer forensics and network security online . I have acquired skills in HTML, Python, Java, Office 365, Windows 10, and OneDrive, among others, and have used them to create and maintain websites, applications, and systems. I am passionate about learning new technologies and enhancing my professional development. I am also a team player, well organized, and motivated to contribute to the success of the organization and the customers.
Marc Salegna’s Current Industry Altice Usa
Marc
Salegna’s Prior Industry
Ebay
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Town Of Huntington
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Private Company
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Hunter Business School
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Altice Usa
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Microsoft
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Apex Systems
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Northwell Health
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Teksystems
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Beacon Hill Staffing
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Scl Health
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Optimum
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New Jersey Institute Of Technology
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Work Experience

Altice Usa
Executive Customer Resolution Specialist
Mon Jul 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Optimum
Executive Customer Resolution Specialist
Mon Jul 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
New Jersey Institute Of Technology
Student Cyber Security Specialist
Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Altice Usa
Business Technical Support Specialist -Chat/Messaging Support
Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Optimum
Business Technical Support Specialist
Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Optimum
Consumer Technical Support Specialist
Sat Oct 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Altice Usa
Technical Support Specialist - Inbound Phone Support B2C
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Beacon Hill Staffing
Technical Support Analyst
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Scl Health
Technical Support Analyst
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Teksystems
Desktop Support Specialist
Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Northwell Health
Service Desk Analyst
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Apex Systems
Help Desk Support Engineer
Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Education Sales Specialist
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Commercial Sales Specialist
Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
MS Office 363 Support Engineer
Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Microsoft
Customer Service Advisor
Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Altice Usa
Technical Customer Support Representative
Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Hunter Business School
Information Technology Intern
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Town Of Huntington
Camp Counselor
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Private Company
Caterer
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ebay
Online Sales Specialist
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)