
Marcel Blaauw
For over two decades, I have been leading and supporting the digital transformation of Cygnific, a customer service... | Hoorn, Hoorn, Netherlands
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Marcel Blaauw’s Emails ma****@cy****.com
Marcel Blaauw’s Phone Numbers No phone number available.
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Marcel Blaauw’s Location Hoorn, Hoorn, Netherlands
Marcel Blaauw’s Expertise For over two decades, I have been leading and supporting the digital transformation of Cygnific, a customer service and sales solutions provider for KLM other airlines and brands active in other areas than the travel industry. As the Manager ICT, I oversee the complex ICT infrastructures, projects, and changes that enable the company to deliver excellent, diverse, and sustainable services to its customers and partners. I have a strong background in service management, privacy, and quality improvement frameworks, such as ITIL, Agile, Scrum, CIPP/E, CIPM, ISO27001, and Lean Six Sigma. I apply these frameworks to optimize the performance, security, and compliance of the ICT systems and processes. I also leverage my analytical and interpersonal skills to coach and empower my team and colleagues, and foster a culture of collaboration and connection. My goal is to align my actions with the mission, vision, and values of the company, and to have a direct impact on the direction and results of the digital transformation.
Marcel Blaauw’s Current Industry Cygnific Klm
Marcel
Blaauw’s Prior Industry
Den Duvelshoeck
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Bontekoe Taveerne
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Draka Polva
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Solvay Draka
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Uunet Services
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Wortell Sis
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Cygnific Klm
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Work Experience

Cygnific Klm
Manager ICT
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cygnific Klm
Manager ICT Support & Operations
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Wortell Sis
Productmanager / BU Manager SIS
Sat Sep 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Uunet Services
Desktop Lan Support manager
Wed Nov 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Solvay Draka
Network administrator / supportdesk coordinator
Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Draka Polva
Mainframe and Mini Console Operator
Fri Jan 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time)
Draka Polva
Expedition Planner
Thu Jan 01 1987 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time)
Draka Polva
Assistant Expedition Planner
Wed Jan 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1987 00:00:00 GMT+0000 (Coordinated Universal Time)
Draka Polva
Adm. medewerker
Tue Jan 01 1985 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time)
Draka Polva
Warehouse Employee
Sun Jan 01 1984 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 1985 00:00:00 GMT+0000 (Coordinated Universal Time)
Bontekoe Taveerne
Restaurant chef
Fri Jan 01 1982 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 1983 00:00:00 GMT+0000 (Coordinated Universal Time)
Den Duvelshoeck
Restaurant Chef
Thu Jan 01 1981 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1982 00:00:00 GMT+0000 (Coordinated Universal Time)