
Marcello Musumeci
I'm a customer service manager with 7+ years in customer-facing and back-of-house roles. I currently specialize in developing... | New York City Metropolitan Area, New York City Metropolitan Area, United States
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Marcello Musumeci’s Emails ma****@ke****.me
Marcello Musumeci’s Phone Numbers No phone number available.
Social Media
Marcello Musumeci’s Location New York City Metropolitan Area, New York City Metropolitan Area, United States
Marcello Musumeci’s Expertise I'm a customer service manager with 7+ years in customer-facing and back-of-house roles. I currently specialize in developing scalable, long-term CS procedures and policies for a rapidly-growing start-up, but I also have ample experience in high-volume, front-line roles. I am a hard working leader who recruits, onboards, and trains staff, as well as developing and implementing systems to track and address pain points in order to create a seamless customer and employee experience. In my personal life, I'm a serial hobbyist. You might find me making mustard, creating crosswords, podcasting, cycling, or photographing the city. My open-minded approach to personal ventures extends into my professional life, and I am always receptive to learning new skills or stepping into a new role.
Marcello Musumeci’s Current Industry Keyme
Marcello
Musumeci’s Prior Industry
Uniqlo
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Brooklyn Industries
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Keyme
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Work Experience

Keyme
Manager of Customer Experience
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Keyme
Team Lead
Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Keyme
Customer Service Representative
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Brooklyn Industries
Store Manager
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Uniqlo
Customer Service Advisor
Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)