
Marcelo Manager
I'm an Electric Engineer with MBA in Information Technology (USP), specialized in Contact Center, SaaS, Cloud and UC.... | São Paulo, São Paulo, Brazil
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Marcelo Manager’s Emails ma****@en****.com
Marcelo Manager’s Phone Numbers No phone number available.
Social Media
Marcelo Manager’s Location São Paulo, São Paulo, Brazil
Marcelo Manager’s Expertise I'm an Electric Engineer with MBA in Information Technology (USP), specialized in Contact Center, SaaS, Cloud and UC. Professional Career developed in national and multinational companies where occupied management positions such as Sales, Channel Development, Pre Sales, Customer Success Manager, Project Manager and Business Development. I am passionate about teaching and involving people in what I believe. I am an excellent speaker and I have spent my whole life giving lectures to clients, internal company teams, suppliers and after training as a coach, I also collaborate as a facilitator so that people can achieve their dreams. I have innate ability to inspire passion in other, engage, orchestrate, guide, coach extended account team members and action/results oriented. Natural leadership talent. More about me: - Strong analytical and problem solving skills - Curious and eager to learn - Proactive and not afraid of failure - Ability and persistence to solve problems, big and small. Also constantly looking for ways to improve processes and analysis - Hands-on; willing and able to do what's needed, no matter the task. - Strong communication skills and approachability Contact Information: email: [email protected] Phone: 55 11 99434 5761 Knowledge: Digital Transformation, BI, SaaS, Complex Technical Business Solution. Business Drivers, Funnel Meeting, Account Mapping Business Planning, Sales Report, Business Review, Salesforce, Pipedrive, Research Market, Sales Training, Channel Development, Strategy Plan, Revenue Goals, Excel, Project Management Skills, collaborating cross-functionally, Good observer and realize emotional situations, Conflict Management, Consultive Approach, Go To Market Strategy, Communication Plan, Sales Process, Sales Metrics, Competency Management, Interpersonal, Verbal and Written Communication, Analytical Skills, Relationship Management, Capacity to Lead, Power Point Presentations, ROI Studies, Pipeline Management, Proposal Designer, Profitability Drivers, Identified Opportunities, WFM, Speech Analytics, CRM, Cloud, IA.
Marcelo Manager’s Current Industry Enghouse Interactive
Marcelo
Manager’s Prior Industry
Nortel Networks
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Capgemini
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Altitude Software
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Avaya
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Agora Telecom
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Enghouse Interactive
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Work Experience

Enghouse Interactive
Solution Engineer
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Altitude Software
Manager Of Customer Success
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Agora Telecom
Gerente De Desenvolvimento De Negócios Sênior
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Avaya
Senior Manager Marketing Business Development
Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Avaya
Services Business Development Manager
Thu Sep 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Altitude Software
Presales Support Manager
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Capgemini
Presales Support Manager
Fri Mar 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Nortel Networks
Product Line Marketing Manager
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)